What are the responsibilities and job description for the Regional Quality Auditor position at MarSell Wellness Center?
Job Title:
Regional Quality Auditor
Department:
Risk and Compliance
Location:
Ontario
Reports To:
Director, Risk and Compliance
FLSA Status:
Salary Range:
Exempt
$80,000 - $90,000
Position Summary: The Regional Quality Auditor will support Marsell’s compliance and quality management strategies and promote compliance with relevant laws, regulations, and internal policies. The Regional Quality Auditor is responsible for performing routine audits. Under general supervision, this person applies skills and knowledge to determine the degree of conformance of services to Marsell and Client specifications. The job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability, or operations. This position will collaborate with management to promote a robust compliance and quality culture within the organization.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.
- Conducts audits of program and enterprise activities at MARSELL Wellness Center locations to ensure compliance with policies and regulations.
- Monitor compliance with local, state, and federal regulations, including those specific to healthcare and wellness industries (e.g., OSHA, HIPAA, CARF standards).
- Generates accurate visual and analytical reports of conditions found during audit activities.
- Notifies management of significant problems and trends.
- Completes documentation to attest to satisfactory completion of rest activities.
- Support corrective and preventive actions to address identified issues and maintain accurate, up-to-date audit documentation.
- Develop risk mitigation strategies in collaboration with the Director of Risk and Compliance.
- Supports the MARSELL Wellness Center Safety Committee and Injury and Illness Prevention Program maintaining and reviewing incident reports, documentation, and response for Safety Committee and management review.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Competencies: To perform the job successfully, an individual should demonstrate the following.
- Business Ethics - Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Follows policies and procedures Works with integrity and ethically.
- Professionalism - Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; gives and welcomes feedback; follows through on commitments.
- Teamwork and Communications – Must possess strong interpersonal skills; express ideas and thoughts verbally with a keen eye for detail; express ideas and thoughts in written form; exhibit good listening and comprehension; keep others adequately informed; select and use appropriate communication methods.
- Problem Solving - able to utilize critical thinking skills to identify ways to solve problems; keen eye for detail, high degree of adaptability.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; completes administrative tasks correctly and on time; supports organization's goals and values; plans for additional resources; sets goals and objectives; develops realistic action plans.
- Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Knowledge of:
- Applicable laws, rules, and regulations about audit methods and procedures specifically as they apply to the public sector and/or nonprofit sector
- Applicable computer software and a strong functional knowledge of MS Office Applications.
- Records and file management principles, practices, and methods
- Report writing techniques and proper English usage
Required:
- A bachelor’s degree in public administration, Business Administration, or a related field is required.
- Three years of related experience. This may include experience in audit, compliance management, quality assurance, quality control, contracts, program supervision, or closely related functions.
Preferred:
- Other related certifications in Human Resources, Audit / Compliance, and/or Quality Assurance are desirable.
- Experience with electronic records management (EMR) systems.
Computer Skills:
- Windows OS
- Basic understanding of cloud-based telephony
- Software and hardware troubleshooting skills
- General knowledge of computer and networking hardware
- General knowledge of mainstream software
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and move around for work. The employee must be able to lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
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Salary : $80,000 - $90,000
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