What are the responsibilities and job description for the Insurance Customer Service Representative position at Marsh LLC?
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Outside Underwriters with McGriff, a division of Marsh McLennan Agency (MMA).
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).
A day in the life.
As our Customer Service Representative on the Outdoor Underwriters team, you’ll build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. You’ll work as a supportive member of the sales and service teams.
Our future colleague.
We’d love to meet you if your professional track record includes these skills :
- Assignment based primarily upon the individual's minimal level of experience and production capacity to
- service a midsize book of business
- High school diploma or equivalent
- Demonstrated proficiency in computer applications such as Microsoft Office Suite
- Demonstrate strong organizational and project skills
- Strong communication and interpersonal skills (written and verbal)
- Act with responsiveness, urgency and professionalism in all matters
- Prioritize work to achieve timely completion of the most critical and sensitive activities
- Respond quickly to client requests and work to provide appropriate information
- Accept accountability for the quality of work
These additional qualifications are a plus, but not required to apply :
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are :
To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online :
To view additional career opportunities, visit or flip through our recruiting brochure :
Follow us on social media to meet our colleagues and see what makes us tick :
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers
MMAMCG
MMABI
LI-ONSITE
