What are the responsibilities and job description for the Senior Client Manager position at Marsh & McLennan Companies, Inc.?
Company : Mercer
Description :
We are seeking a talented individual to join our Region Market Development team and manage a portfolio of large / jumbo client accounts at Mercer. This role will be based in either our Detroit, Grand Rapids, Cincinnati, Columbus, Cleveland or Pittsburgh offices.
You will play a critical role in establishing trusted advisor relationships with our Great Lakes clients, working with top tier consulting talent across Mercer's Practices and driving revenue growth. This is a hybrid role that has a requirement of working at least three days a week in the office.
We will count on you to :
- Manage a portfolio of large / jumbo client accounts (5,000 employees), ensuring client satisfaction and addressing escalated issues effectively.
- Grow client revenue by establishing internal and external networks and channels with key buyers while generating new business opportunities.
- Develop and maintain process rigor on business development leads, tracking activities, and driving teams toward success.
- Navigate internal networks to bring together cross-LOB and Marsh McLennan teams to create tailored solutions that meet client needs.
- Collaborate with Mercer consultants and thought leaders to design strategic growth plans and engage C-suite executives in client and prospect organizations.
What you need to have :
What makes you stand out :
Why join our team :
Mercer, a business of Marsh McLennan (NYSE : MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Salary : $24
