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Customer Service Representative - State Farm Agent Team Member

Marshall Brown - State Farm Agent
Gallatin, TN Full Time
POSTED ON 12/26/2024 CLOSED ON 1/26/2025

What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Marshall Brown - State Farm Agent?

About Our Agency:
Marshall Brown - State Farm, established in 2015, is a dynamic and thriving insurance agency located in the heart of Hendersonville, just a convenient commute from Nashville. Our dedicated team is committed to providing exceptional service and sales support to our valued customers. At our agency, we believe in fostering a positive and fun atmosphere, which is reflected in our team lunches, outings, and an overall great culture.

We pride ourselves on having a fantastic customer base and creating a supportive and enjoyable work environment. We are looking for individuals with great personalities who are coachable, positive, and driven to succeed. This is not just a job; it's a career opportunity with room for growth and professional development.

If you're a go-getter with a passion for helping others and looking for a great career opportunity, especially if you're a recent college graduate, we'd love to hear from you. Join our team and be a part of something special!

Responsibilities:
  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
As an Agent Team Member, you will receive...
  • Simple IRA
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • Team lunches, outings and more!
Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Previous experience in customer service, sales, or insurance is a plus.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Positive attitude and team player.
  • Coachable with a willingness to learn and grow.
  • Motivated and goal-oriented.
  • Strong work ethic and integrity.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Salary : $45,000 - $65,000

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