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PATIENT CARE SUPERVISOR-REGISTERED NURSE

Marshall Health Network
Pleasant, WV Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

This is a position for supervisory coverage of the Nursing Department, other patient care areas and the hospital in general. Responsibilities require knowledge of hospital and nursing policies and procedures, allowing independent judgement in their interpretation. The Nursing Supervisor duties include provision of managerial and clinical links between the Nurse Director and in their absence, and the administrator on-call. Additionally, this position will include knowledge of Utilization Review rules and regulations as they assist physicians and staff in assigning admission status.

JOB RELATIONSHIPS :

Responsible to : Director of ICU / ECC

Nature of supervision received : Indirect

Positions directly supervised : Assigned personnel, on shift, in

collaboration with department

directors / coordinators / managers.

ESSENTIAL JOB FUNCTIONS :

The following is a summary of the major essential functions of this job.

The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.

  • Promote the mission, vision, and values of the
  • Assess patient care requirements on each unit, by making rounds in the Emergency Department (ED), and all other areas of the hospital (according to departmental need / activity)
  • Assess the acuity of care required for the
  • Implement staffing plan for shift based on patient acuity, patient census and available
  • Serve as a resource to staff for solving clinical
  • Assist staff to efficiently utilize staffing resources to meet patient care requirements and other professional
  • Provide immediate follow-up, documentation, and communication of incidents to appropriate
  • Respond to emergency situations (RRT, Code Blue) and assist as
  • Act as a resource in identifying and / or solving administrative / operational problems-
  • Anticipate actual / potential problems that may occur on their shift and set shift priorities
  • Work collaboratively with nursing and ancillary staff to solve problems in a fair, consistent
  • Contact representatives of departments not presently in the hospital for assistance with problem solving, timely and
  • Act as a resource, interpret and ensure adherence to Hospital and nursing philosophy, policies, and
  • Report to the administrator-on-call significant incidents and problems such as :

unusual patient or family problems or concerns

  • physician concerns
  • borrowing or lending of major equipment
  • major damage or utility outages
  • security problems
  • public relations or media events
  • fire
  • disaster
  • bomb threats
  • matters of legal importance
  • calls received from the Health Department or any other regulatory
  • Safety issues
  • Obtain materials / supplies from Materials Processing and / or the Storeroom for patient care when these departments are not
  • Provide support, guidance, and feedback to staff :
  • Give ongoing timely feedback, verbal, and written anecdotes, to staff on Written anecdotes are passed on to the nurse director to be used as part of performance evaluation.
  • Contribute to staff performance
  • Facilitate staff attendance at staff development sessions offered during their
  • Identify and communicate staff needs for continuing education to the
  • Assist staff to interpret change in a positive
  • Assist staff to provide a safe work environment for patient
  • Assist in the preparation and implementation of the annual goals for the
  • Keep professionally current by attending continuing education programs, seminars, workshops, and / or independent research reading.
  • Consistently and independently follows established safety and infection control Intervenes in unsafe situations.
  • Comply with the standards of conduct and seek guidance when in
  • Meet or exceed expectations of individuals for whom service is
  • Assist physicians and staff in admission criteria for assigning admission status to patients (observation / admission)
  • Monitor documentation for adherence to Utilization rules and
  • Perform other duties as
  • Adheres to dress code, appearance is neat and
  • Complete annual education
  • Always maintain patient confidentiality.
  • Report to work on time and as
  • Wear identification while on
  • Maintain regulatory requirements, including all state, federal and local
  • Always represent the organization in a positive and professional manner.
  • Comply with all organizational policies and standards regarding ethical business
  • Communicate the mission, ethics, and goals of the
  • Participate in performance improvement and continuous quality improvement
  • Attend regular staff meetings and in-
  • EDUCATION AND FORMAL TRAINING :

    Current registered nurse licensure in the state of West Virginia. Working knowledge of assignment of admission criteria (education provided.

    Current Basic Life Support (BLS)certification or must be obtained within thirty (30) days of hire. Current Advanced Cardiac Life Support (ACLS)certification or must be obtained within six (6) months of hire.

    Pediatric Advanced Life Support (PALS)certification or must be obtained within six (6) months of hire.

    WORK EXPERIENCE :

    A minimum of five years of experience in an acute care setting. Critical Care experience preferred. Supervisory experience preferred.

    KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :

    Knowledge of nursing services. Strong organizational and interpersonal skills. Ability to determine appropriate course of action in more complex situations. Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude. Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work. Ability to maintain confidentiality of all medical, financial, and legal information. Ability to complete work assignments accurately and in a timely manner. Ability to communicate effectively, both orally and in writing. Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

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