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Front desk

Marshall Health
Huntington, WV Full Time
POSTED ON 1/4/2025
AVAILABLE BEFORE 2/1/2025

Front Desk Registration - Marshall Internal Medicine

1249 15th St, Huntington, WV 25701, USA

Job Description

Posted Friday, August 9, 2024 at 4 : 00 AM

Job Responsibilities :

  • Greets and registers all incoming patients professionally. Handles incoming and outgoing communications concisely and in a pleasant manner.
  • Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information and routing callers properly.
  • Schedules patient appointments for all physicians confirming the appointment one day prior.
  • Obtains complete and accurate demographic and insurance information for each patient.
  • Collects on patient accounts and / or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments.
  • Responds to patient inquiries with regard to basic insurance or billing questions or provides a referral to the appropriate staff member.
  • Restocks and maintains assigned work station and equipment in a neat and orderly fashion.
  • Facilitates location of records, reports or other significant information or requests by the physicians.
  • Performs other duties as assigned or requested.

Education : High school graduate or GED

Experience : Six months work experience in a medical office setting. Knowledge of medical terminology, word processing and computer experience desirable.

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Last updated : 2024-11-01

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