What are the responsibilities and job description for the Clinic Scheduler position at Marshall Medical Center?
Job Title: Scheduler for Outpatient Clinics
The Scheduler plays a vital role in ensuring the efficient flow of communications in our Outpatient Clinics, providing optimal customer service and accurate patient registration. This role requires excellent communication skills, knowledge of medical terminology, and proficiency in automated scheduling.
Key Responsibilities:
Requirements:
Working at Marshall Medical Center:
The Scheduler plays a vital role in ensuring the efficient flow of communications in our Outpatient Clinics, providing optimal customer service and accurate patient registration. This role requires excellent communication skills, knowledge of medical terminology, and proficiency in automated scheduling.
Key Responsibilities:
- Verify and process insurance eligibility, obtain authorization requests, and verify personal credentials with external partners.
- Provide superior customer service, responding to patient inquiries and resolving issues promptly.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
Requirements:
- High school diploma or GED required; more advanced coursework or training highly desirable.
- Three years of experience in automated scheduling, preferably in a multi-provider medical office.
- Excellent oral communication skills, spelling accuracy, and customer service orientation.
Working at Marshall Medical Center:
We are committed to delivering exceptional patient care and building strong relationships with our community. Our team is dedicated to fostering a culture of respect, empathy, and professionalism. If you share our values and passion for healthcare, we encourage you to apply for this exciting opportunity.
