What are the responsibilities and job description for the Scheduling Associate 1 - HPB Diagnostic Radiology position at Marshall Medical Center?
Department :
Hospital Patient Billing
Shift :
Primarily Days (United States of America)
Employee Type : Regular
Per Diem Type (if applicable) :
Minimum Pay Range :
21.00 - $25.20
Job Description : POSITION SUMMARY
While employing the highest level of customer service the scheduling associate I is responsible for contacting all assigned reminder calls to patients the day prior to scheduled appointment; validating understanding of prep instructions, resolving any questions, validating financial obligations, and resolving any last minute issues ensuring the patient will not experience any day of service delays. Is responsible for the external orders received via fax ensuring timely review and input into electronic medical record system, communicates to ordering provider any issues as necessary. Responsible for supporting the processing of electronic request for diagnostic services in a timely manner communicating with patients and providers as needed to ensure appropriateness of order meets carriers' and radiologists guidelines.
POSITION QUALIFICATIONS
Education / Licensure / Certification :
- High School Graduate or equivalent required
- Intermediate ability with Microsoft Office Products and basic computer skills required
Knowledge :
Skills :
Salary : $21 - $25
