What are the responsibilities and job description for the Co-Manager position at Marshall Retail Group?
Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!
The Co-Manager supports the General Manager (GM) in overseeing the daily operations of one or more retail locations, with a strong focus on sales performance, key performance indicators (KPIs), team leadership, and operational excellence. This role ensures a high-energy, customer-focused sales environment, while maintaining store standards, financial controls, and inventory accuracy.
Location: Borgata Hotel, Casino & Spa, 1 Borgata Way, Atlantic City, NJ 08401
Schedule: Varies, weekend availability required
Benefits
- Medical, Dental, and Vision Insurance
- Employer-Paid Life Insurance
- Disability Insurance
- Paid Time Off
- Paid Parental Leave
- 401(k) with company match
- Employee Discount
Job Responsibilities
- Drive a strong sales culture by leading, coaching, and motivating the sales team to achieve and exceed KPI targets
- Oversee daily store operations, including opening and closing procedures, ensuring a smooth and efficient workflow
- Maintain accurate financial controls, store organization, and cleanliness, serving as a role model for operational excellence
- Provide performance input and coaching for Customer Service Associates (CSAs), Stock Associates, and Leads, ensuring reviews and feedback are conducted on time
- Collaborate with AGM Operations to assess merchandise performance, including sell-through rates, fit, and popularity trends, to inform inventory decisions
- Leverage store software systems, such as WebIM and Storeforce, to manage inventory, sales tracking, and reporting
- Ensure store compliance with policies, including safety, loss prevention, and company procedures
- Proactively identify and resolve operational challenges, including staffing needs, inventory issues, and customer concerns
- Support visual merchandising efforts, ensuring products are presented according to company standards
- Perform additional responsibilities as assigned by the General Manager
