Demo

ASSISTANT CLIENT SERVICES SPECIALIST

Marshall & Sterling Inc
Clifton Park, NY Full Time
POSTED ON 1/9/2025
AVAILABLE BEFORE 4/2/2025

Description : Provide superior service and administrative support for department.

  • Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions, mail, phone, receptionist, backup etc.
  • Work in conjunction with Client Service Specialist or Sr. Client Service Specialist and provide service to customers,

invoicing, processing enrollments and terminations, copying, scanning, claims, billing, COBRA, etc.

  • Utilize Image Right for maintaining and updating daily tasks.
  • Request ID cards.
  • Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and
  • omissions exposure.

  • Assist in follow up of outstanding claims in accordance with agency guidelines.
  • Assist in the completion of daily reports.
  • Maintain professional accreditation necessary to meet agency standards.
  • Participate in continuing education programs when available.
  • Build and maintain a favorable and professional work relationship with other st aff members.
  • Communicate with Supervisor / Manager any issues to ensure excellent customer service.
  • Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.
  • Adhere to established employee manual policies and guidelines.
  • Promptly report all E&O claims and potential E&O claims.
  • Maintain confidentiality in all aspects of client, staff, and agency information.
  • Perform other duties and projects as assigned.
  • Requirements :

  • College degree preferred, high school diploma or equivalent required.
  • Experience and knowledge of Microsoft Office programs.
  • High level of organizational ability with attention to detail.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Salary Range is $37,500 - $42,500.

    The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

    PI10e765f273f4-35216-35807647

    Salary : $37,500 - $42,500

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