What are the responsibilities and job description for the Marketing Operations Manager position at Marshall+Sterling?
Description
Why Join Marshall Sterling?
As a 100% employee-owned company with roots dating back to 1864, Marshall Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.
Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.
At Marshall Sterling, you’re not just joining a company — you’re joining a culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.
Description
As the Marketing Operations Manager at Marshall Sterling, you’ll play a key role in driving marketing initiatives that support our mission of empowering customers to predict, prepare for, and preempt risk—so they can focus on what matters most. You’ll work on campaigns that not only highlight our commitment to creating a safer and more secure future but also ensure that everything runs smoothly and achieves impactful results. If you're someone who thrives on taking ownership of projects, embracing new marketing tools, and working in a collaborative environment, this is an exciting opportunity to join a team dedicated to excellence and service.
Compensation: $75,000-$100,000, based experience and education.
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
As a 100% Employee-owned Company, Marshall Sterling Offers You The Unique Opportunity To Build Long-term Wealth While Growing Your Career. Here’s What Makes Our ESOP So Valuable:
Salary Description
$75,000-$100,000 annually based on experience
Why Join Marshall Sterling?
As a 100% employee-owned company with roots dating back to 1864, Marshall Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.
Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.
At Marshall Sterling, you’re not just joining a company — you’re joining a culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.
Description
As the Marketing Operations Manager at Marshall Sterling, you’ll play a key role in driving marketing initiatives that support our mission of empowering customers to predict, prepare for, and preempt risk—so they can focus on what matters most. You’ll work on campaigns that not only highlight our commitment to creating a safer and more secure future but also ensure that everything runs smoothly and achieves impactful results. If you're someone who thrives on taking ownership of projects, embracing new marketing tools, and working in a collaborative environment, this is an exciting opportunity to join a team dedicated to excellence and service.
- Develop, implement, and maintain multi-channel marketing campaigns (email, social media, web, print, sponsorships) that drive lead generation, deepen client engagement, and brand awareness.
- Champion marketing technology and AI innovation by taking ownership of our marketing platforms—including CMS, CRM, automation platforms, analytics tools, and email software—to streamline workflows and elevate campaign performance.
- Track campaign performance, uncover meaningful trends, and use those insights to guide smarter decisions and drive meaningful growth.
- Partner with sales, service teams, and external vendors to align marketing strategies with business goals and client needs.
- Ensure all initiatives meet industry regulations while continuously looking for opportunities to innovate within the insurance and financial services space.
- Bachelor’s degree in Marketing, Business, or a related field.
- Minimum of 5 years of experience in marketing and communications operations, ideally within the insurance, financial services, or a related industry.
- Proficiency with key marketing tools and platforms, including Salesforce (marketing automation), WordPress (content management), Emma (email marketing), and Google Analytics (data visualization).
- Strong project management capabilities, with hands-on experience using tools such as Asana and Mojo to plan, coordinate, and execute marketing initiatives.
- Familiarity with current trends, compliance standards, and regulatory considerations in the insurance and financial services sectors.
- Experience using graphic design software such as Canva and Adobe Creative Suite.
- Excellent writing, editing, and proofreading skills.
- A strong understanding of lead generation, customer acquisition, and retention strategies.
Compensation: $75,000-$100,000, based experience and education.
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
As a 100% Employee-owned Company, Marshall Sterling Offers You The Unique Opportunity To Build Long-term Wealth While Growing Your Career. Here’s What Makes Our ESOP So Valuable:
- Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success.
- Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success.
- No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.
Salary Description
$75,000-$100,000 annually based on experience
Salary : $75,000 - $100,000
