National Accounts Manager

Description

MARSHALLTOWN is seeking a National Account Manager to manage and grow our business with Lowe’s Home Improvement. This role is a great opportunity for individuals with experience in large account management or retail buying and support functions, particularly those with knowledge of the home improvement store environment or the operational dynamics of Lowe’s, Home Depot, or similar DIY retailers. Experience working with tools or products commonly used by trade professionals and contractors is also highly valued. The successful candidate will have the opportunity to leverage their skills, industry insights, and enthusiasm while thriving in a collaborative and fast-paced environment. 

*This is not a remote position.

Key Responsibilities 

• Sales Strategy & Execution: Develop and implement tailored sales strategies that optimize MARSHALLTOWN’s performance within assigned Lowe’s categories, ensuring alignment with broader company objectives. 

• Account Management: Oversee and manage all aspects of the Lowe’s account, including order reporting, new product launches, category reviews, and promotional planning. 

• Retail Insights & Optimization: Leverage knowledge of Lowe’s systems, processes, and merchant dynamics to streamline operations, identify opportunities, and deliver measurable growth. 

• Stakeholder Collaboration: Partner with Lowe’s merchant teams, marketing, and internal stakeholders to execute effective programs and ensure alignment across all initiatives. 

• Forecasting & Business Planning: Create and maintain accurate sales forecasts and annual plans, aligning projections with MARSHALLTOWN’s growth targets and Lowe’s expectations. 

• Data Analysis & Reporting: Conduct ongoing sales performance analyses, generate actionable insights, and present findings to MARSHALLTOWN leadership to inform strategic decisions. 

• Relationship Development: Build and nurture trusted relationships with Lowe’s merchants, operations teams, and key internal stakeholders to foster open communication and long-term success. 

• Customer Advocacy: Act as the primary point of contact for Lowe’s buyers and internal teams, promptly resolving inquiries and ensuring a seamless customer experience. 

• Market Representation: Represent MARSHALLTOWN at trade shows, customer conventions, and Lowe’s events to promote brand visibility and foster customer relationships. 

Qualifications

Qualifications: 

To be successful in this role, the ideal candidate should possess the following qualifications: 

• Experience: 4-7 years of relevant experience in account management, retail buying/support, sales, or similar roles, ideally within DIY retailers like Lowe’s, Home Depot, or Menards. 

• Retail Expertise: Solid understanding of retail operations, including internal systems, category management, and buying cycles specific to large DIY or Big Box retailers. 

• Proven Sales Success: Demonstrated ability to meet or exceed sales and margin goals through effective account management and strategic planning. 

• Analytical Skills: Strong capabilities in sales forecasting, point-of-sale (POS) analysis, and budget management to support data-driven decision-making. 

• Relationship Skills: Proven ability to establish and maintain collaborative relationships with key stakeholders, including merchants, buyers, and internal teams. 

• Adaptability: Self-motivated and flexible, with a growth mindset and eagerness to learn new tools, processes, and strategies. 

• Technology Proficiency: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), familiarity with Lowe’s Supplier Portal, and experience with CRM tools preferred. 

• Critical Thinking: Exceptional problem-solving and strategic thinking abilities, with a track record of identifying opportunities and overcoming challenges. 

• Communication: Excellent verbal and written communication skills, with experience presenting to senior leadership both internally and externally. 

• Organization & Time Management: Proven ability to manage competing priorities, meet deadlines, and coordinate projects across cross-functional teams efficiently. 

• Travel Flexibility: Willingness to travel 20-30% for trade shows, corporate events, and other customer-facing activities as required. 

Travel Requirements: 

• Travel is expected to be up to 20-30%, including attending industry trade shows, Lowe’s corporate events, and other customer-facing activities as needed. 

Who We Are Looking For: 

We are looking for a motivated and adaptable National Accounts Manager who has a background in retail sales, account management, or buying, particularly at Lowe’s, Home Depot, or other large DIY retailers. If you are eager to leverage your knowledge of retail processes, build relationships, and take ownership of key accounts in a fast-paced, growing company, we’d love to hear from you! 

Why MARSHALLTOWN? 

At MARSHALLTOWN, we believe in investing in our people. We offer growth opportunities, a collaborative work environment, and the chance to make a real impact at one of the most trusted brands in the industry. 

MARSHALLTOWN offers comprehensive total rewards packages to include competitive wages, matching 401k retirement plans, Dental, Traditional and High Deductible Health Plans with employer HSA contributions, and vacation eligibility, just to name a few!

MARSHALLTOWN is proud to provide equal employment opportunity to individuals regardless of race, ethnicity, color, creed, religion, gender, age, national origin, marital status, sexual orientation, gender identity or expression, genetic information, protected disability or veteran status, or any other characteristic protected by state, federal or local law.