Data Analytics Manager

MarshBerry is growing! We are seeking a Data Analytics Manager to join our Beachwood, OH location. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, new challenges, and learning experiences.

Job Details

Position Summary:

MarshBerry is seeking a dynamic and innovative Data Analytics Manager to lead a team dedicated to delivering high-quality data solutions and client experiences. This role involves managing the end-to-end processes of data collection, quality assurance, and client interactions within MarshBerry’s proprietary systems. The Data Analytics Manager will also oversee the creation and maintenance of data tools that drive internal decision-making and enhance value for external clients.

The ideal candidate will have a strong focus on process improvement, team development, and fostering client engagement while aligning with MarshBerry’s mission to scale and innovate. This position will work from the Beachwood, OH office four days per week with one flex day to work from home.

Responsibilities:

Team Leadership and Development:

• Lead, mentor, and manage a team responsible for client data gathering, quality assurance, and interaction with MarshBerry’s proprietary digital platform.
• Develop structured growth paths for team members, including education, training, and career progression.
• Create and implement clear expectations and performance standards to ensure team success.

Client Interaction and Engagement:

• Oversee client interactions, including data presentation, training, and addressing client inquiries regarding MarshBerry’s benchmarking tools.
• Manage relationships with key clients, representing MarshBerry expertise in consultations and presentations to clients and prospects.
• Enhance the client experience to drive engagement and deliver measurable value to internal and external clients.

Process Streamlining and Innovation:

• Identify and implement innovative solutions to improve data gathering, quality assurance, and tool development processes.
• Evaluate and integrate new technologies, including AI tools, to support MarshBerry’s scaling efforts and improve efficiency.
• Collaborate with internal leaders to anticipate and respond to evolving data product needs.

Data Tool Development and Maintenance:

• Oversee the creation and maintenance of data tools that assist internal clients in decision-making and external clients in growth and value enhancement.
• Ensure tools and processes align with industry trends and quality standards.
• Stay current on emerging technologies and best practices to drive continuous improvement in services and processes.

Collaboration and Strategic Impact:

• Work closely with the Senior Vice President of Data and Analytics to provide feedback and insights that improve MarshBerry’s data and analytic services.
• Foster cross-functional collaboration with other internal teams and leaders to align efforts and achieve organizational goals.

Selection Criteria

Education & Experience:

• Bachelor’s degree in Data Analytics, Business, or a related field required; advanced degree preferred.

• Related professional designations and licenses are a plus.
• 3-5 years of proven experience managing a data analytics team, preferably in a client-facing role.

Other:

• Strong leadership and mentoring skills, with a focus on team development.
• Expertise in data tools, analytics platforms, and process optimization.
• Familiarity with AI and emerging technologies to improve data processes and client engagement.
• Exceptional interpersonal, communication, and presentation skills.
• Ability to build relationships with clients and represent technical expertise in consultations.
• Strategic mindset with a track record of implementing scalable and innovative solutions.

• Knowledge of benchmarking and data reporting tools is preferred.
• Experience in the insurance, financial, or consulting industries is a plus.
• Proven ability to manage client relationships and deliver exceptional client experiences.

Working at MarshBerry

Who We Are:

MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all.

What We Do:

MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers, as well as wealth and retirement plan advisors. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the financial services industry for providing innovative and customized solutions to our clients, with whom we build trusted advisor relationships. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals.

It’s one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has recently been awarded the following:

• Crain’s Best Employers in Ohio
• The Nation’s Best and Brightest in Wellness
• North Coast 99
• Top Work Places – The Plain Dealer
• Weatherhead 100
• West Michigan’s Best and Brightest Companies to Work for

To learn more about MarshBerry, visit www.marshberry.com.

We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.