Fraud Coordination Associate

Description

This is a fully in office position, located in Providence RI.

• Review Fraud alerts for suspected transactional activity; Research suspected activity by using the Bank's various applications and third-party software. Analyze data and decide whether activity is normal or suspicious.
• Communicates with law enforcement agencies as well as other financial institutions regarding fraudulent cases.
• Conduct fair, objective, thorough and timely investigations; document recommendations for suspicious activity report (SARs) and participate in overall case resolution process.
• Identify fraud patterns and communicates observations to team as well as management; Assist in developing strategies to detect, prevent and deter fraud.
• Prepare fraud reports for management – trends, historical fraud data, key risk indictors, etc.
• Keep abreast of changes in the laws, regulations, and fraud trends by attending various training sessions, including but not limited to seminars and webinars. 
• Supports and Backs Up Agile Banking Operations tasks as assigned.
• Support of Digital Banking applications, including but not limited to online banking, mobile banking, Zelle, card controls and account opening.

Qualifications

• High school diploma.
• Diverse and in-depth understanding of financial fraud, bank regulations, and best practices. Understanding of BSA/ AML and OFAC rules.
• Excellent investigative, analytical, and problem resolution skills with the ability to understand and draw conclusions from research conducted.
• Requires excellent organizational and interpersonal skills. 
• Computer knowledge & ability (windows, word, excel spreadsheets).
• Ability to work independently and as part of a team.