IT Project Manager (Banking Operations)

Description

• Manage the implementation of IT initiatives, including managing the IT dependencies resulting from the implementation of new applications or new Bank initiatives, technological enhancements part of internal IT or cross-functional process improvements or solutions.
• Act as the liaison between IT and other functional teams within the Bank or external Third-Party vendors, during project implementation. 
• Coordinate required stakeholders throughout project-initiatives, maintaining a high level of communication, manage issues, risks and dependencies and keep the project on track.
• Develop and maintain project plans to ensure clear communication of individual responsibilities, action items and delivery timeframes.
• Identify and mitigate risks associated with project execution and IT operations
• Ensure the business needs of all functional areas, including regulatory and compliance, are considered and addressed throughout any project.
• Successfully transition management of new or improved solutions or functional responsibility to the appropriate business areas, as applicable, once project is complete.
• Manage business analytical tools (e.g., Tableau or Power BI) to provide actionable insights through reporting dashboards.
• Drive the implementation of any other IT-led initiative as defined by the Head of Technology.

Recognize and demonstrate the Bank’s Core Values:

• We value and respect the contribution of each member of the team.
  • We work together to support our mutual goals.
  • We foster an inclusive, non-hierarchical environment.
  • We gain a sense of fulfillment through our contribution to the whole.
  • We manage client and company resources responsibly.
• We are passionate about our craft.
  • Each day our effort is focused on doing better than the day before.
  • Be curious.
  • Expect the highest quality work from ourselves.
  • Enable our creativity with continuous self-improvement.

• We go out of our way to do the right thing.
  • Going the distance to do right by our customers and colleagues.
  • Protect the confidentiality and privacy of our customers – no matter what. 
  • Embody the gold standard of professional ethics.
  • Avoid even the appearance of impropriety.

• We are candid and kind.
  • Our integrity, built on the trust of our community and among our peers, depends on our ability to communicate with respect, honesty, and candor.
  • Have the courage to be honest.
  • Trust and empower individuals.
  • Hold each other accountable to uphold our values.

• Maintain knowledge of services in area of responsibility.
• Maintain basic knowledge of related state and federal banking compliance regulations.
• Demonstrate understanding and adherence to Bank Security procedures.
• Work within procedural limits of position.
• Any other tasks or projects assigned by supervisor.

Qualifications

• Bachelor’s degree in information technology, Business Administration, or a related field (or equivalent education/experience) preferrable. 
• 5 years of business experience involving project management, personnel management and vendor relations.
• Strong understanding of banking IT operations and Digital Banking products and services.
• Strong organizational and analytical skills.
• Excellent knowledge of Microsoft Office tools (Excel, Word, PowerPoint) for documentation and reporting purposes.
• Excellent verbal and written communication for stakeholder engagement and team collaboration.
• Hands-on experience with Analytical tools such as Tableau, Power BI, or similar business intelligence platforms preferrable.
• Certifications such as PMP (Project Management Professional) or ITIL (Information Technology Infrastructure Library) are advantageous.
• Ability to work with minimal supervision while performing duties and fostering collaboration across teams.
• Quick learner with a proactive attitude to fit organizational culture and respond to dynamic challenges.
• Ability to manage multiple priorities effectively within deadlines.

• Must be able to stand or sit for long periods of time.
• Work is normally performed in an office environment with some travel to other branches/departments.
• May operate office equipment necessary to perform job function.