What are the responsibilities and job description for the Customer Service and Afterschool Program Associate position at Martial art & Fitness Studio?
Job Overview
We are hiring a part-time Front Desk and Afterschool Program Associate. This dual role supports front desk customer service and on days when needed our After School Program. This role is essential in supporting the daily operations of our educational programs, ensuring a positive and productive environment for students and staff alike. The ideal candidate will possess strong administrative skills, be adept at managing multiple tasks, and have a passion for working with kids.
Responsibilities
- Shift 2-6:30pm most days
- Manage calendars and schedule appointments for program activities and meetings.
- Operate phone systems to communicate effectively with potential clients, students, and parents.
- Data management, and communication.
- Serve at the front desk, providing a welcoming atmosphere for visitors and handling inquiries.
- Assist in office management tasks, ensuring that all administrative functions run smoothly.
- Provide exceptional customer support to students and parents regarding program details.
- Perform data entry tasks accurately to maintain up-to-date records.
- Support various administrative functions as needed within the school program.
- Lead afterschool students in activities, study time, and snack time.
- Build positive relationships with parents, students, and school staff.
Qualifications
- Proven experience in calendar management and office administration.
- Familiarity with phone systems and front desk operations is preferred.
- Strong customer support skills with a focus on positive interactions.
- Experience in data entry with attention to detail.
- Excellent organizational skills with the ability to multitask effectively.
- Strong communication skills, both verbal and written.
- childcare experience (required)
Join us in making a difference in the lives of students through effective program support!
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 20 – 30 per week
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Fayetteville, NC 28301 (Required)
Ability to Relocate:
- Fayetteville, NC 28301: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13