What are the responsibilities and job description for the Parts Counterperson position at Martin Automotive Group?
Martin Automotive Group is looking for a Parts Associate to join our team at our Dayton Chrysler Dodge Jeep Ram dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!
Responsibilities:
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Responsibilities:
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line
- Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival
- Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers
- Set up orders for daily shipment, delivery or pick-up
- Verify "will-call" and "back-order" files weekly and return to vendors or stock those items not required
- Assist the parts to service counter parts sales associate as necessary
- Order parts not in stock as approved by the Parts Manager
- Notify the customer and the Service Department when the parts arrive
- Accept cash and credit payments. Keep cash register accurate
- Assist with organization and cleanliness of parts department
- Receive and stock incoming inventory. Verify receipts against purchase orders
- Assist with periodic inventory cycle counts as directed by supervisor
- Ensure merchandise displays are stocked, clean and appealing to customers
- Complete all training as directed by supervisor
- Follow policies and procedures as set forth in Employee Handbook
- Any other duties as assigned
- High School Diploma or equivalent
- Must have ability to get along with broad customer base
- Knowledge and experience with servicing automobiles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
- Experience with point-of-sale & computerized inventory systems or the ability to quickly learn
- Able to work in a fast-paced work environment
- Strong organizational and time management skills
- Detail-oriented, professional appearance and strong work ethic
- Medical, Dental, Vision, Life Insurance
- 401k
- Paid Holidays
- Weekly Paychecks
- Hourly wage monthly department performance bonus
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