What are the responsibilities and job description for the Food Service - Huck's Food Service Lead position at Martin & Bayley, Inc., DBA Huck's Market?
Job Title: Food Service Lead
Job Purpose:
Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.
Job Duties and Responsibilities:
General Management
Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
Effectively schedules associates to meet business demands using fixed schedule
Gives all customers prompt and courteous service
Effectively communicates with store associates and management
Follows all federal, state and local laws and ordinances pertaining to the operation of the department
Provides a role model of conduct for other associates in the store
Controls variable expenses of the department
Ensure all associates are in proper uniform and providing prompt, courteous customer service
Bookkeeping
Ensures all paperwork is done accurately and in a timely manner
Maintains inventory and loss within company guidelines
Conducts inventories as directed by management
Ensures all associates are properly recording all hours worked
Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Ensures that all associates receive breaks
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Trains all new Associates on proper completion of their job duties
Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures all safety rules are followed and protective equipment used
Merchandising
Ensures current sign program is posted on the date the program begins
Ensures current plan-o-grams being used
Communicates with the Division Manager any special needs or request
Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed
Maintenance
Ensures the food service appearance reflects company expectations and standards
All food service display cases and glass are clean
Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to the Store Manager and corporate office
Huck’s Bucks Loyalty App
Actively promote the Huck’s Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).