What are the responsibilities and job description for the Store - Huck's Sales Associate position at Martin & Bayley, Inc., DBA Huck's Market?
Job Title: Sales Associate, Full or Part Time
Job Purpose:
Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store.
Job Duties and Responsibilities:
Customer Service
Greets all customers promptly (including gasoline intercom) and provides courteous service adhering to all Best In Class standard
Ensures that store appearance reflects company expectations and standards
Ensures that the store is open and ready for business during all hours
Handles all customer conflicts by using our method of MAKE IT RIGHT
General Job Duties
Is committed to our Vision/Mission Statement (T.H.A.N.K.S)
Performs specific tasks as assigned by the Store Manager
Follows all federal, state and local laws and ordinances pertaining to the operation of the store
Follows the work schedule as posted, unless a change in schedule is arranged with Store Manager
Operates shift within company guidelines and policies
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Actively participates in all Company contests
Suggestive sales at all times
Accounting
Completes a shift checklist according to company policy
Properly records all hours worked on the workstation
Rings all sales on the sales register, with no exception
Accurately records all voids, refunds and price overrides
Human Resources
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Treats all co-workers and customers with dignity and respect
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Records hours worked in the workstation
Complies with the Company Responsible Retailing policy
Security
Ensures all cash handling procedures are followed
Ensures a safe shopping and working environment
Ensures all company assets are protected, including cash and merchandise
Ensures vendor check-in procedures are followed per company policy
Ensures cash is only kept in the safe and the register
Follows company policy with regard to excessive cash in registers, change funds and safe security as directed by the Store Manager
Follows company policy with regard to not allowing another associate to operate his or her cash drawer
Follows company shift change procedures as per company policy
Merchandising
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc. as directed by the Store Manager
Uses correct pricing as listed on the DSD or grocery book for all merchandise
Uses suggestive selling techniques as directed by the Store Manager
Maintenance
Keeps store floors clean at all times, with specific responsibilities being assigned by the Store Manager
Checks refrigeration equipment for proper performance and temperatures a minimum of once per shift
Cleans windows, floors, shelving, counters, gas pumps and parking lot to ensure they remain clean at all times.
Follows all items on the shift duty checklist
Immediately advises the Store Manager of any maintenance problems.
Safety
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to the Store Manager and corporate office
Huck’s Bucks Loyalty App
Actively promote the Huck’s Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).