Director, Emergency Medical Services (EMS) Programs

**Those interested in this position must apply online via the MCC website**

Education/Experience Qualifications

Required:

• Bachelor’s degree or higher in a healthcare discipline, health education, or a related field from a regionally accredited institution.
• Current North Carolina Paramedic certification.
• Current NCOEMS Level II Paramedic Instructor.
• Current Instructor certification for BLS, ACLS, PALS, and ITLS/PHTLS or ability to obtain within two (2) years of hire date.
• Three (3) years of full-time EMS field experience, including at least one (1) year of EMS teaching experience.
• At least one (1) year of experience in EMS leadership, training, or supervision.
• Familiarity with NCOEMS guidelines and training protocols and the North Carolina Community College System Combined Course Library.

Preferred:

• Experience with Learning Management Systems (LMS), including the development of online and hybrid courses.
• Experience marketing educational programs.

Special Requirements:

• Possession of and ability to maintain a valid driver’s license.
• Possession of and ability to maintain a current NC Paramedic certification and NCOEMS Level II Paramedic Instructor.
• Must hold or be eligible to obtain and maintain instructor certifications in BLS, ACLS, PALS, and ITLS/PHTLS.

Position Summary

Under limited supervision, the Emergency Medical Services (EMS) Director leads and consults proactively to address the educational needs of EMS agencies and other healthcare providers. This role supports Martin Community College’s (MCC) mission through effective management and oversight of EMS programs. Key responsibilities include developing a marketing plan to promote the program, managing budgets, documenting program outcomes, visiting classes, creating course materials, recruiting and supervising adjunct instructors, evaluating equipment and supplies, providing instructor training, supporting professional development, and teaching classes as needed.

This position reports directly to the Vice President, Continuing Education/Workforce Development, with supervisory authority over permanent part-time and contracted part-time instructors within EMS Programs.

Essential Duties and Responsibilities

• Develop, organize, and oversee the EMS program and other continuing education courses, ensuring alignment with institutional and accreditation standards.
• Collaborate with instructors, staff, external agencies, and local EMS providers to identify training needs, develop curricula, and support departmental growth.
• Supervise and evaluate EMS classes, instructors, and operations, including classroom observations and adherence to policies.
• Lead the hiring, orientation, and mentoring of new instructors to ensure program quality and consistency.
• Administer the continuous quality review and improvement process for the EMS program, including long-term planning and program effectiveness evaluation.
• Prepare and manage course schedules each semester to meet the needs of students and local EMS agencies.
• Ensure compliance with records management requirements, including contracts, payroll, fee waivers, attendance, schedules, and student documentation.
• Coordinate and ensure adherence to accreditation, certification, and compliance requirements from NCCCS, NCOEMS, CoAEMSP, CAAHEP, and other governing agencies.
• Serve as a resource for EMS instructors and provide guidance to address challenges and foster professional development.
• Facilitate the selection and ordering of textbooks and instructional materials.
• Develop and implement student recruitment and retention plans.
• Coordinate and conduct specialized EMS training programs (e.g., CPR, ACLS, PALS).
• Monitor student fieldwork, ensuring accurate completion of documentation by preceptors and students.
• Evaluate course materials and instructional methodologies to improve effectiveness and meet performance standards.
• Maintain the organization and inventory of EMS supplies and equipment.
• Establish and maintain advisory committees to support program development and community engagement.
• Promote the EMS program through collaboration with marketing to develop and distribute promotional materials.
• Represent the EMS program at college, local, and state meetings, and serve on relevant committees.
• Participate in professional development opportunities to enhance performance and maintain required certifications.
• Provide limited instruction as needed to meet program needs and maintain personal credentialing requirements.
• Assist in preparing and managing the program’s annual budget.
• Maintain a flexible schedule, including nights and weekends, to meet program demands.
• Foster an inclusive learning environment that values diversity and encourages the participation of all students and community members.
• Serve as the primary contact between instructional staff and MCC to identify and address deficiencies or concerns, enforcing disciplinary actions as directed by the appropriate supervisor, Senior Administrator, and Human Resources.
• Attend College meetings and serves on committees as appropriate.
• Perform other duties as assigned.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $55,000