Director, Small Business Center

**Interested applicants must submit an application online via the MCC website**

Education/Experience Qualifications:

Required:

• Bachelor’s degree in Entrepreneurship, Business Administration, Accounting, Finance or closely related field from a regionally accredited institution.
• A minimum of five (5) years of successful business experience in ownership or an executive management role.

Preferred:

• Advanced degree in Entrepreneurship, Business Administration, Accounting, Finance or closely related field from a regionally accredited institution.
• Experience with and knowledge of business and commercial loans.
• Experience owning a business.
• Experience in and understanding of job markets and business markets.

Special Requirements:

• Must disclose if the individual has been a principal owner or officer of any business that has filed for bankruptcy within the past seven (7) years.
• SBC Credentialing Program must be completed within three (3) years of hire.
• Ability to work a flexible schedule to include occasional nights and weekends.

Position Summary:

Under limited supervision, the Small Business Center (SBC) Director plans, manages, and directs all activities and services of the SBC including small business and entrepreneurial courses, workshops and seminars; collects educational and informative resources; advises and counsels small business owners and entrepreneurs; and coordinates assigned activities with other departments, agencies, businesses and industries.

This position reports directly to the Vice President, Continuing Education/Workforce Development, with supervisory authority over SBC staff and contracted instructors within the SBC.

Essential Duties and Responsibilities:

• Assume full management responsibility for all Small Business Center (SBC) services and activities as outlined by Martin Community College (MCC) and the North Carolina Community College System (NCCCS) Small Business Center Network (SBCN) guidelines.
• Develop, implement, and administer SBC goals, objectives, policies, and procedures to ensure program effectiveness.
• Establish appropriate service and staffing levels within College policies, monitor service delivery efficiency, and allocate resources accordingly.
• Plan, direct, and coordinate SBC work plans, identifying and implementing opportunities to enhance service delivery and program effectiveness.
• Provide one-on-one counseling to new, existing, and potential small business owners.
• Maintain accurate client records, conduct follow-ups, and ensure compliance with SBCN and NCCCS reporting standards.
• Manage the secure client management database to ensure accurate counseling records and proper verification of training events.
• Compile and submit annual client data and training event reports to the NCCCS office.
• Coordinate workshops, select presenters, negotiate presenter rates, and approve seminar programs.
• Assess small business education and training needs to implement relevant workshops, seminars, and learning opportunities.
• Curate and manage print and digital resources to support small business development.
• Develop, manage, and monitor the SBC budget, ensuring efficient allocation of funds for staffing, equipment, materials, and supplies.
• Approve and monitor expenditures, making necessary budget adjustments as needed.
• Engage with elected officials, external agencies, and advisory boards to align SBC initiatives with community and economic development goals.
• Serve as the primary SBC liaison with external stakeholders, including Chambers of Commerce, Economic Development Partnerships, the NC Department of Commerce, and the SBCN.
• Collaborate with business incubators and other small business support organizations within MCC’s service area.
• Coordinate activities of the SBC Advisory Board to enhance program effectiveness.
• Collaborate with MCC Marketing to develop and execute strategies that promote SBC services and increase awareness within the College’s service area.
• Respond to and resolve complex or sensitive inquiries and complaints from small business clients and community stakeholders.
• Attend professional meetings and stay informed on trends, innovations, and best practices in small business support and professional development.
• Collaborate with the Continuing Education/Workforce Development team to enhance program offerings.
• Makes appropriate referrals for services beyond the scope of SBC objectives.
• Other duties as assigned.

Job Types: Full-time, Permanent

Pay: $50,000.00 - $60,100.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Work Location: In person

Salary : $50,000 - $60,100