What are the responsibilities and job description for the Insurance Verification Specialist position at Martin Dentistry?
Martin Dentistry is seeking a detail-oriented Insurance Verification Specialist to join our growing team at our Colonial Heights location. In this essential position, you'll be responsible for verifying dental insurance coverage and benefits, helping to ensure a seamless financial experience for our patients. Your work directly supports our clinical and administrative teams by reducing insurance-related delays and enabling accurate treatment planning.
Key Responsibilities:
- Verify insurance eligibility and obtain full benefits breakdowns for new patients and annual updates.
- Run eligibility checks for all scheduled patients.
- Document detailed coverage information in Open Dental, including frequencies, limitations, waiting periods, and downgrades.
- Use insurance portals and payer websites to gather real-time benefit information.
- Identify and escalate discrepancies or complex plan structures to the front desk and billing teams.
- Collaborate closely with administrative and clinical teams to ensure all insurance verifications are completedat least two days prior to appointments.
- Maintain knowledge of insurance policy changes, coding updates, and payer-specific rules.
Preferred Qualifications:
- Familiarity with Open Dental is a strong plus.
- Working knowledge of dental insurance plans and terminology.
- Excellent organizational skills and attention to detail.
- Ability to work independently while meeting deadlines.
Why Martin Dentistry?
At Martin Dentistry, we pride ourselves on delivering top-notch dental care while creating a positive and supportive environment for both patients and staff. Join a team that values integrity, teamwork, and continuous learning.
Job Type: Full-time
Pay: $17.50 - $20.50 per hour
Work Location: In person
Salary : $18 - $21