What are the responsibilities and job description for the Field Service Technician position at Martin Energy Group?
Martin Energy a CHP (combined heat and power) and engine / generator packager. Martin Energy offers a very comprehensive product range from 50kW to >
2MW for the North, Central, and South American markets.
This position requires a diverse skill set and a willingness to learn and grow. Daily duties include Commissioning, troubleshooting and repair of CHP systems, as well as related components such as paralleling gear, relays, protective devices, and controls. Needs to be analytical and possess the skills to diagnose possible malfunctions remotely.
Main Duties and Responsibilities :
Regularly travel to jobsite locations throughout the northeastern US to perform Start-up and technical service on natural gas and biogas engines, generator sets, and CHP power generation equipment.
Involvement in electrical & mechanical testing and calibration.
Update technical records.
Contribute to a pleasant and positive work atmosphere where all team members feel important and responsible.
Perform other such tasks as needed and as requested by management.
Performing technical advisory duties on the phone, assisting system operators and regional primary level field service technicians.
Answers telephone calls from system operators and field technicians and provides technical guidance.
Non-Essential Duties and Responsibilities :
Assists the Company in any necessary duties to achieve Company goals.
Performs other related duties as assigned.
This position involves regular work with confidential information of major importance, which if disclosed may be detrimental to the company's interests.
Purchases or informs management of needed supplies or equipment necessary for overall performance, usually as directed.
Requirements
The candidate must have a strong reciprocating engine and electrical background with the ability to display a high level of skill and understanding regarding internal combustion engines, generator sets.
Be able to complete technical start-up of gas engines and CHP power systems.
Independently diagnose and repair power systems.
Basic working knowledge of controls, safety shut-downs, circuit breakers and control panel wiring.
Must be available to work over-time and occasionally travel on weekends.
Must be able and willing to travel.
Must be able to work independently.
Excellent written and verbal communication skills and demonstrated proficiency composing written communications.
Outstanding interpersonal skills.
Excellent telephone skills and computer knowledge.
High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
Resourceful, well organized, highly dependable, efficient and detail oriented.
Must present a positive, professional, and team player attitude.
Must be flexible and able to adapt to change quickly.
Must possess a valid driver's license
Education & Experience :
Minimum of 2 years' experience in this or a related industry preferred.
Microsoft Office software proficiency.
Able to read and understand P&ID, Electrical Schematics, and Equipment Mechanical Drawings.
Physical Requirements of the Position :
Medium work : Exerting up to 50 pounds of force occasionally, and / or up to 30 pounds of force frequently, and / or up to 5 pounds of force constantly to move objects.
In an 8-hour day the employee must communicate with various customers, partners, colleagues, factory personnel, and must be able to constantly adapt communication style to suit different cultures.
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