What are the responsibilities and job description for the Customer Development Representative position at Martin Engineering?
Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. The leader in our industry, we believe our people are responsible for our SUCCESS. We strive to deliver superior service to all our internal and external customers. If you provide excellent Customer Service, please continue reading to find out what we are looking for in a Customer Development Representative.
The Customer Development Representative promotes and sells existing Martin Engineering products and services and develops potential customer leads through phone contacts.
Specific Responsibilities:
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The Customer Development Representative promotes and sells existing Martin Engineering products and services and develops potential customer leads through phone contacts.
Specific Responsibilities:
- Makes outgoing calls and prospects for customers. Maintains ongoing contact with established customers
- Plans and organizes sales activities, including phone sales, sales tracking reports, and lead generation. Coordinates activities with Territory Sales Managers and Dealers, including preparing and following up on sales quotations and orders
- Works with service and technical personnel to develop new ideas and innovations to meet ever-changing customer needs
- Maintains and updates the SalesLogix database
- Communicates and distributes required information to internal personnel, departments, and customers accurately, timely, and professionally by telephone, e-mail, and mail systems
- Answers incoming calls regarding products; responds to questions and requests for information promptly; informs sales staff of new requests for information
- Complies with OSHA/MSHA requirements regarding safety issues, use of safety equipment, material safety data sheets, etc
- Maintains constant contact with customer service to ensure smooth execution of customer orders
- High school diploma or equivalent required
- One or more years of related sales/telesales experience is preferred
- Flexible schedule with the ability to work from home a few days per week (once fully trained)
- Medical
- Dental
- Vision
- Prescription
- Flexible Spending
- Dependent Care Reimbursement
- Company Paid Life Insurance
- Company Paid Short-term & Long-term Disability
- 401k - with less than 30-day enrollment, no vesting schedule, & generous company match!
- Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan
- Onsite Cafe'
- Onsite Fitness Center
- Generous vacation package
- Tuition reimbursement
- Martin Annual Rewards Program (bonus opportunity)
- Casual dress policy
- And much, much more.............
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