Office Coordinator

Martin Environmental Services has been a leader in solid waste disposal and recycling for over 25 years, and we are growing! We currently serve over 30,000 customers in Alabama, Georgia and Florida, providing dumpsters for commercial, residential, industrial and roll off customers, as well as portable toilet solutions.

We are recruiting for an Office Coordinator to join our team in Selma, AL. The Office Coordinator will coordinate the daily administrative function within the branch by providing clerical and organizational support to Operations. This role will provide excellent customer service while maintaining accurate record keeping and properly safeguarding confidential information.

Do you want to be part of a company dedicated to helping you succeed? Do you want the honor of working with the best team and serving the greatest customers in the area? If so, Martin Environmental Services is the perfect place for you!

Martin Environmental Services Offers:

• Health, Dental, and Vision Insurance
• Paid time off
• Vacation time
• 401k w/company match (IRA Roth after 1 year)
• Advancement opportunities
• Competitive compensation
• …………AND MUCH MORE!

Responsibilities include, but are not limited to:

• Manage, add, edit customer accounts utilizing customer management software.
• Handle customer questions in person and via the telephone.
• Pick up and sort incoming mail.
• Process payments including check, credit card, cash.
• Reconcile payments received each day.
• Create and process bank deposits.
• Assist collections department as needed.
• Communicate with drivers regarding customer needs, missed stops, etc.
• Utilize GPS tracking software to monitor driver activity.
• Maintain an organized and clean office space.
• Address customer concerns and resolve problems as they arise.
• Maintain a positive attitude and promote our corporate image by focusing on excellent customer service, cooperation, employee partnership, clear and positive phone manners and high attention to detail.
• Transfer Station responsibilities include utilizing scale system to weigh trucks in and out and providing accurate dumping tickets to each customer/driver.
• Perform other duties and responsibilities as required or requested by management.

Qualifications of the ideal candidate include, but are not limited to, the following:

• High school diploma or equivalency required. Associate’s degree or equivalent from two-year college or technical school preferred.
• Two (2) years of related experience.
• Working knowledge of office and administrative procedures.
• Computer literacy and knowledge of current office technology.
• Proficient in Microsoft Word, Excel, and Microsoft Office.
• Excellent interpersonal skills.
• Strong customer service skills.
• Strong problem-solving skills.
• Extremely organized and detail oriented.
• Self-starter with strong initiative.
• Ability to work with confidential information.
• Excellent verbal and written communication skills and the ability to communicate effectively with all levels of management and employees.
• Ability to function independently and as part of a team with a positive attitude, strong work ethic and commitment to excellence.
• Ability to think and respond quickly, positively and professionally to constantly changing circumstances.

Working Conditions:

• Work in indoor office environment 95% of the time.
• Noise level is usually moderate.

Martin Environmental Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, national origin, race, religion, sex, sexual orientation, gender identity, or status as a protected veteran.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Required)
• Administrative: 2 years (Preferred)
• Office experience: 2 years (Required)

Work Location: In person

Salary : $14 - $17