What are the responsibilities and job description for the Junior Benefits Account Manager position at Martin Grant Associates, Inc.?
A well-established and growing benefits agency is seeking a Junior Account Manager to support client servicing and administrative functions. This role is ideal for a customer-focused, detail-oriented professional who thrives in a fast-paced environment and enjoys collaborating with clients, carriers, and internal teams.
Prior customer service experience and insurance industry knowledge are preferred.
The Job:
- Provide day-to-day support to Senior Account Managers and Benefits Consultants
- Act as a point of contact for clients and carriers, assisting with inquiries and issue resolution
- Assist with client onboarding, implementation, and document management in the agency CRM system
- Prepare client communication materials, including benefit booklets, summaries, and compliance documents
- Coordinate open enrollment materials and new hire communication needs
- Process enrollments, terminations, and billing reconciliations with carriers as needed
- Support compliance efforts related to ERISA, COBRA, FMLA, and other regulatory requirements
The Company:
- Collaborative Culture: Work in a supportive, team-oriented environment that values professional growth
- Modern Workplace: Enjoy a clean, bright, and well-equipped office in a convenient location
- Mentorship & Development: Learn from industry experts with over 30 years of experience in the benefits sector
- Flexibility & Stability: Benefit from working with a privately owned agency that values employee input and fosters career advancement opportunities
- Comprehensive Benefits: Competitive salary with bonus potential, generous paid time off, and a robust benefits package including health, dental, and vision coverage, 401(k) contributions, and more
If interested, apply and MGA would be happy to have a quick call with you to learn more about your background and share all of the details about this opportunity.
