What are the responsibilities and job description for the Direct Store Delivery/Relief Route Salesperson-Servicing the Dallas/Ft. Worth market area position at Martin’s Famous Pastry Shoppe?
Summary :
As a member of the Martin’s Family, the Relief Route Salesperson is responsible for becoming the supplier / provider of choice by creating ‘raving fans’ and providing excellent customer service. The Route Salesperson is a professional who acts as an ambassador for Martin’s, proudly representing our legacy of cherished eating experiences, puts forth continuous efforts to increase sales, and goes the extra mile to provide service to excellent customers. As the front line of Martin’s, improves communication channels, shares helpful knowledge with teammates and openly gives and receives truthful feedback.
Pay range : $47,000-$52,000 annually.
Benefits :
- Profit Sharing Bonus
- 401K Profit Sharing
- Health Insurance (Medical, Dental & Vision)
- Health Savings Account
- Vacation / PTO
- And Much More!
Essential Duties and Responsibilities : include the following : Other duties may be assigned.
Promotes product to increase sales via shelf expansion, in-store promotions, end displays, new customer introduction to product etc.
Adheres to established route sales objectives when acting as replacement for the established route sales.
Operates sales ordering system, prepares paper work and manages cash accounts, accurately and effectively.
Performs job safely by adhering to all company policies, and federal and local safety regulation.
Submits customer changes and orders timely and accurately.
Records sales or deliveries information on daily sales record including customer signature.
Merchandises product correctly according to product mix, rotation cycle, and color code compliance and arranges neatly at point of display.
Calls on prospective customers to solicit new business as needed.
Communicates and provides excellent customer service with store management on a daily basis.
Audits and reconciles cash at the end of shift.
Introduces new products to regular customers as necessary.
Solicits customers forsales promotion displays, issues sales promotion materials to customers and prepares approved sales promotional displays.
Listens to and resolves service complaints in a timely manner and provides alternative solutions as needed.
Collects and manages empty containers, rejected product, and unsold merchandise.
Loads truck with daily orders and display cases and unload returns, empty baskets, and damaged product from truck.
Maintains cleanliness of route truck.
Maintains scheduled service on route vehicles.
Prioritizes and plans work activities.
Manages time to meet customer demands, increase sales, and provide proactive customer service.
Remains flexible to adapt to change in the workplace, work schedules and priorities to reach sales goals.
Adheres to safety, food safety, and Good Manufacturing Practices regulations.
Supervisory Responsibilities :
There are no supervisory responsibilities
Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience :
High school diploma or GEDpreferred; or
One to three months’ related experience and / or training; or
Equivalent combination of education and experience.
Computer Skills :
Knowledge of Handheld Order processing systems.
Certificates, Licenses, Registrations :
Current, valid driver's license.
Current, valid DOT Medical Cardor ability to pass DOT physicalexamination.
Must be able to pass a Military background check in some locations.
Other Knowledge, Skills and Abilities :
Ability to work flexible schedules and be able to accept last minute changes to work schedule.
Ability to learn variety of sales routes.
Ability to maintain service and sales volumes of route salesperson.
Must be a self-motivator.
Ability to operate route delivery step van or box truck (some vans are over 10,001 lbs.).
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 30 pounds, frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Salary : $47,000 - $52,000
