Service Technician Intern

Description

Martin Tractor, Inc. is a family-owned and operated 4th generation John Deere Dealership. Our company started from humble beginnings in 1926 at a farmhouse in Roanoke, Illinois. Over the last 98 years, our company has grown and Martin Tractor, Inc. currently has over 250 employees and 14 single-store locations across Central Illinois. Martin Tractor, Inc. has a unique culture, we have a small-town feel with all the benefits of a larger corporation.

We invite you to apply to become a part of our honest, hardworking, and dynamic group of dedicated employees.

The Service Technician Intern is responsible for performing basic diagnostics, service repairs and maintenance work on customer and or dealer-owned agricultural and turf equipment. This position may require some direction or guidance from the Service Manager, Assistant Service Manager, or other experienced Service Technicians.

Essential Job Functions:

• Perform basic diagnostics and repairs on agricultural and turf equipment and established Agriculture Management Solutions (AMS) products
• Participate in Service EDUCATE Training programs required for the development of skills and knowledge.
• Maintain current and up to date knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools and equipment.
• Account for all time on a timecard and for all material used in performing assigned duties.
• Ability and willingness to work overtime including extended hours and weekends.
• Follow all safety rules, policies and regulations and keep your workplace clean, orderly and free of hazards.
• All other duties as assigned.

Education, Experience, Skills, Knowledge and Competencies:

• High School Diploma or Equivalent.
• College Degree or Advanced Service Technician Certification preferred.
• Ability to perform advanced repairs and maintenance using special tools and equipment following the Technical Manual procedures.
• Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
• Highly skilled in operating vehicles and equipment used for diagnostic purposes.
• Ability to use Service Advisor.
• Conduct business in alignment with the company’s Mission, Vision and Core Values. 
• Listens and communicates in a clear and efficient way sharing relevant thoughts, ideas and key information with colleagues and customers.
• Knowledge of standard desktop and software applications such as Microsoft, Word, Excel, Outlook, e-mail and internet functions and ability to learn the required business system computer software and programs necessary for this position.
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Shows up to work on time, and follows instructions, policies and procedures. Stays focused on tasks despite the distractions and interruptions and makes the best use of available time and resources to achieve desired results.
• Quickly identifies problems, evaluates potential roadblocks and risk and swiftly generates a course of action toward resolution.

Physical Demands, Work Environment and Travel:

• Ability to sit at a desk and work on a computer for prolonged periods of time.
• Ability to lift up to 50 pounds.
• Ability to perform tasks related to described essential job functions for duration of the work shift including but not limited to sitting, standing, walking, climbing, bending, reaching, pushing, pulling, leaning, twisting and in certain positions driving.
• Most duties are performed in a Shop Environment.
  • Shop environments may expose you to hot or cold weather conditions.
• You may be exposed to climate-controlled office environments when traveling or while in other areas or departments.
• Travel is required.

The above are physical attributes to perform the essential job duties with or without reasonable accommodation(s).

Employee Benefits Overview:

We take great pride in offering affordable and quality benefits that help protect our employees and their families.

We offer the following benefits to all eligible employees:

• 401(k) and Roth Retirement Savings Plans with employer paid Safe Harbor Employer Contributions to eligible employees.
• Competitive salary, incentive compensation plans and employee discounts.
• Empeople Credit Union membership opportunities.
• Paid Leave for All WorkersA (PLAWA)

We offer the following benefits to full-time employees only:

• Medical, Prescription, Dental, and Vision Plans.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Basic Life and AD&D Insurance and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Voluntary Accident and Critical Illness.
• VIP Network/ Nomi Health.
• Employee Assistance Program (EAP).
• Identity Theft Protection
• Assured Partners Benefits Helpline
• Generous Paid Time Off (PTO).

Other Duties as Assigned (with or without notice)

This job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee. Duties, functions, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

At-Will Employment

Employment with Martin Tractor, Inc. is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Martin Tractor, Inc. with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Martin Tractor, Inc. shall be interpreted to be in conflict with or to eliminate or modify in any way the at-will employment status of Martin Tractor, Inc. employees.

Equal Employment Opportunities (EEO) Employer

Martin Tractor, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

Qualifications