What are the responsibilities and job description for the Personal Lines Account Manager position at Martin & Zerfoss, Inc.?
About Us
Martin & Zerfoss, Inc. is an independent insurance firm in Nashville, TN. We specialize in all areas of Personal, Commercial, Bonds, Affluent Lines, Professional Liability Insurance, and Benefits & HR Consulting. From our small beginnings in 1978 to the great staff of professionals with us today, we have always believed in the value of relationship. We are excited to have another talented individual join our team.
About the Role
Martin & Zerfoss, Inc. is seeking a Personal Lines Account Manager for a full-time role in Nashville, TN. Note : this is a non-sales role. The position has a hybrid work arrangement, with 2 days in-office and 3 days WFH after the initial in-person training period. In this role, the Personal Lines Account Manager will :
- Manage Personal Lines client accounts with the focus on providing exceptional customer service.
- Support Producers in day-to-day servicing of client accounts, including direct contact with clients and insurance carriers via phone, email and in-person when applicable.
- Prepare and process binders of insurance, policies, endorsements, and cancellations.
- Analyze coverage, limits, deductibles, and pricing options.
- Develop strong relationships and trust with clients, producers, teammates and underwriters.
- Develop and maintain strong technical knowledge of personal lines coverage.
- Utilize Applied Epic to manage and track all work.
- Follow agency and department workflows and procedures to complete daily tasks.
- Embody our Agency Core Values in all work : Integrity / Honesty, Proactive Problem Solver, Empathy, Strong Work Ethic, Team Player.
About you
Perks
Salary range between $55,000 - $75,000 / year commensurate with experience
Hybrid work schedule
20 days of PTO to start
10 paid holidays
Comprehensive benefits package including medical, dental, vision, life, short- and long-term disability, 401k and a variety of other benefits
Continuing education
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over
sponsorship of an employment Visa at this time.
No third-party inquiries, please.
Salary : $55,000 - $75,000