What are the responsibilities and job description for the Team Member - full time position at Martinez Hospitality?
Team Member Part - Time
Location: Don Juan Mex Grill - Palmer
Easton, PA
Role Summary:
Promote an environment of excellence and create Raving Fans of Don Juan Mex Grill by going above and beyond customer expectations and creating positive emotional connections to the Don Juan Mex Grill restaurant and branding.
Position Type and Pay Range:
Full-Time
Competitive pay plus tips.
Our Team Member Benefits
Positive Work Environment
Access to yearly scholarships
Opportunity for advancement and personal growth
Flexible schedule with day and night hours
Team outings throughout the year
Meal discounts on scheduled days
Requirements:
Available to work a minimum of 35 hours per week
Must be at least 18 or older to apply
Understand the expectation of Don Juan Mex Grill customer service standards and operational excellence
Able to lift to 40lbs occasionally and stand for up to 8 hours
General Responsibilities (Must meet availability requirements):
Read, understand, and comply with all parts of the Team Member Handbook.
Show up on time, have a great attitude, and work hard for your entire shift.
Deliver portions that are correct and meet presentation expectations.
Execute FIFO (First In, First Out) model for food inventory to assure freshness and quality.
Protect the customer experience by ensuring packaging, food presentation, and quality are top-level.
Appropriately handle all customer issues and play a positive role in customer recovery.
Constantly improve yourself by finding ways to do your work better and faster.
Proactively look for opportunities to be cross-trained.
Be responsible to fill your shift if you are not able work.
Ensure appearance complies with the Team Member Handbook.
Be a team player.
Display good stewardship and a sense of ownership for the business.
Responsibilities:
Must be comfortable using a cash register and operate the POS system at the front counter.
Take orders with speed and accuracy.
Check for product quality and consistency
Positive and serving attitude with a warm personality
Look for opportunities to stock or clean when not serving a customer
Assist leadership in executing opening or closing procedures
Willing to assist in other stations
Demonstrate knowledge of the brand and menu items
Complete all tasks assigned beyond the job description, if necessary
Required Skills:
Outgoing, friendly, and patient with a positive attitude.
Team-oriented, adaptable, dependable, honest, and a strong work ethic
Dependable and honest
Demonstrate leadership attributes and a positive role model for others
Responsive to team's needs
Takes initiative
Works to serve others
Motivated to grow and desire for ongoing training/education
Detailed & keenly observant
Passion for procedural discipline
Ability to multitask and work at a quick, yet efficient and thorough pace. Hustle is important!
Must love to smile and connect with people
Ability to communicate effectively with guests and team members
Loves serving and help others
Salary:
Competitive pay plus tips.
Benefits:
Employee discount
Flexible schedule
Paid training
Restaurant type:
Fast casual restaurant
Easton, PA: Reliably commute or planning to relocate before starting work (Required)
Experience:
Basic math: 1 year (Required)
Customer Service: 1 year (Required)
Shift availability: Full time availability Monday-Sunday
About Martinez Hospitality
Martinez Hospitality is on a mission to infuse local communities with the vibrant essence of Latin-inspired cuisine. We're more than just a company; we're a hospitality team dedicated to delivering exceptional dining experiences through our authentic, homegrown recipes and an unwavering commitment to excellence. Why Choose Us? Here, every dish tells a story, and every team member is vital in narrating our collective journey. We thrive on teamwork, accountability, and kindness, creating an atmosphere where your contributions are valued and your growth is nurtured. We're Searching For: Passionate, and enthusiastic Team Members who share our love for exceptional Latin-inspired foods and genuine hospitality. Be Part of Our Story: Join us in our quest to bring unforgettable Latin flavors to every table. At Martinez Hospitality, your work will not only satisfy appetites but also connect hearts and communities. Apply now and let’s create delectable experiences together!
