What are the responsibilities and job description for the Appointment Coordinator position at Martinsville Smiles, PLLC?
Job Overview
We are seeking a highly organized and proactive Appointment Coordinator to join our dynamic team. In this role, you will be responsible for managing and scheduling appointments, ensuring a seamless experience for our patients. The ideal candidate will possess strong customer service skills in business.
Duties
- Coordinate and schedule appointments for patients, ensuring optimal use of resources and time.
- Utilize software tools to track appointments, patient interactions, and follow-ups.
- Engage with patients to understand their needs and provide exceptional customer service throughout the appointment process.
- Assist in business development efforts by identifying potential leads and opportunities within the market.
- Maintain accurate records of patient interactions and appointment details for reporting purposes.
- Follow up with patients post-appointment to gather feedback and ensure satisfaction.
Requirements
- Proven experience in customer service.
- Strong communication skills in English, both written and verbal.
- Ability to work independently as well as collaboratively within a team environment.
- Excellent organizational skills with attention to detail.
- A proactive approach to problem-solving and a willingness to learn.
- Join us as an Appointment Coordinator where your skills will contribute significantly to our team's success while providing exceptional service to our patients!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: No less than 32 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $16 - $18