What are the responsibilities and job description for the Irvine Store Buffet Kitchen Department Lead/Assistant Department Lead position at Marukai Corporation?
Tokyo Central is excited to announce our new Irvine location opening mid 2025. We are hiring leads now, with training to take place at one of our other SoCal locations until the new store is ready to be occupied.
The kitchen department lead must have supervisory experience in a supermarket, fast food, or restaurant kitchen and have experience cooking and prepping a variety of dishes. Familiarity with Japanese food preferred but not required. Experience with ordering and inventory required.
Essential Duties and Responsibilities (Other duties may be assigned):
• Assist the Store Manager with all Delica Department responsibilities.
• Assist the Store Manager with maintaining the appropriate profit margins in accordance to the approved preset budget for the Delica department. Oversee all Delica Department responsibilities including, but not limited to, customer service, management, menu/ recipe development, ordering, receiving of products, scheduling, and paperwork.
• Under the direction of the Store Manager, they are responsible for in-service training for all Delica department employees, including training and documentation.
• Help manage costs by controlling shrink and theft.
• Complete weekly inventory management. Be responsible for the Deli department receive and inspect deliveries.
• Collaborate with Merchandise department and store management team to create unique and seasonal offerings or promotions.
• Create work schedule for Delica department and strictly follow company and legal requirements about rest break and meal break.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Assure proper displaying and selling of all Delica products to customers and advise customers on healthy food and answering customer questions.
• Responsible for cleanliness and sanitation of the Delica back room and front displays.
• Handles customer complaints in such a manner to assure customer satisfaction.
• Assists Store Manager and the EHS team with safety meetings or training and assures that all the team members are in accordance with CAL OSHA SB-198.
• Follow the employee handbook at all times, especially on service standards and appearance.
• At all times, meet and/or exceed the Tokyo Central store standards in service, quality, and cleanliness.
