PCH Store Cashier Associate (Department Customer Service)

NOW Hiring!!

PCH Torrance Tokyo Central is a brand-new store which opened on December 14, 2025. We are now hiring for team members who have a positive attitude and will be excited to follow our company philosophy of, "The Customer Matters Most."    We are looking for team members who are interested in Japanese food, cuisine, and culture. Who have a friendly, open attitude, good communication skills, and who like to stay busy.

Needed Qualifications:
- (Preferred) Cashier work experience in a larger retail store.  
- (Preferred) Experience with POS operations
- Positive attitude and team player.
-Ability to assist customers and answer their questions or direct them to someone who can help them
-Willingness to learn, and ability to be flexible in tasks
-Punctual, good attendance, attentive, good listening skills, and proactive.
-Ability to do basic math 
-Ability to memorize and accurately use PLU codes for various products
-Ability to handle cash correctly and accurately
-Must have integrity in their work

ESSENTIAL DUTIES in Customer Service Department (Cashier Associates) (responsibilities include, but are not limited to)

• Providing premier customer service, including greeting customers and responding to questions to all customers and staff
• Responds quickly and in a friendly manner to customer inquiries and complaints
• Ability to bag merchandise, neatly, efficiently, and quickly
• Assists in returning shopping carts and baskets to designated areas
• Reports all irregular issues and problems to the Store Manager for solutions
• Opens & closes assigned cash registers according to protocol
• Counts opening and closing cash and other transactions for assigned register
• Scans merchandise purchased accurately and quickly
• Checks IDs for tobacco and alcohol transactions
• Processes purchases quickly and efficiently
• Process returns and credits customers utilizing the Company’s return policy procedures
• Conducts transactions professionally
• Works various shifts, days or nights as assigned by Store Manager in accordance with the Company’s business needs
• Organizes and stocks Customer Service display areas per store’s layouts, planograms and standards
• Setting up and maintaining the condition and cleanliness of the Customer Service Section according to company standards
• Proactively supports any promotional activity within the store and contributes to an effective working environment
• Ensures that all Customer Service products are in their right place, so employees and shoppers can find what they need quickly and easily

Customer Service:

•         Providing premier customer service, including greeting them and responding to questions
•         Maintains cleanliness of work area, storage area, and selling floor
•         Ensures a safe and clean work environment
•         Cross Training: for other departments at need
•         Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities.