What are the responsibilities and job description for the Connection Specialist position at Mary Hall Freedom Village Inc?
Job Description
Job Description
Description :
Mary Hall Freedom Village, Inc.
POSITION TITLE : Connections Specialist
REPORTING MANAGER : Connections Manager
DEPARTMENT : Connections
JOB CLASSIFICATION : Grade Level 40
FLSA : Exempt
STATUS : Full-time
Location : Atlanta, GA 30350
POSITION OVERVIEW
The mission of Mary Hall Freedom Village, Inc. (MHFV) is to empower women, children, veterans, and families to end the cycle of homelessness, addiction, and poverty. Headquartered in Sandy Springs, GA and with seven facilities across metro Atlanta, Mary Hall Freedom Village has been transforming lives of participants in need for the last 29 years. We strive to break the cycle of homelessness, addiction, mental illness, and poverty. If you believe in the empowerment of women, children, veterans, and their families, please consider the employment opportunity below.
We are seeking a Connections Specialist to assist the Connections Manager with the daily operations of the Admissions department. The primary responsibilities include promptly responding to calls, voicemails, and emails from individuals seeking treatment at MHFV. Additionally, the role involves conducting interviews with prospective participants and collecting the necessary information for their admission.
ESSENTIAL JOB RESPONSIBILITIES
- Complete Initial Screenings of all MHFV programs in accordance with agency terms and funder agreements.
- Ensure the Connections Department and all operations are conducted in compliance with all funding sources and grantors (DBHDD, CARF, SAMSHA, VA & HUD, etc.) processes.
- Monitor electronic records associated with each connection weekly to ensure all information is entered completely & accurately.
- Maintain knowledge of MHFV connection & clinical policies, ensure compliance & adherence and updates them as needed.
- Conduct outreach and connect women to program services.
- Manage MOUs with all collaborating partners.
- Identify resources that will support and enhance collaborative partnerships.
- Adhere to measurable performance goals that include documenting the number of agencies visited, the number of women referred, the number of women screened for eligibility, and the number of unduplicated participants enrolling in program services.
- Conduct site visits to treatment services organizations and work with wrap-around services providers.
- Ensure compliance with all regulatory and organizational policies and procedures.
- Participate in team meetings and contribute to the continuous improvement of the admissions process.
MINIMUM QUALIFICATIONS .
SUPERVISORY RESPONSIBILITIES :
This position has no supervisory responsibilities.
REQUIRED SKILLS, CAPABILITIES, KNOWLEDGE
Requirements :
EMPLOYMENT REQUIREMENTS AND EXPECTATIONS