What are the responsibilities and job description for the Cashier and Customer Service position at Mary Jane's CBD Dispensary?
Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your ability to communicate effectively and create a welcoming environment will be key to enhancing the customer experience. If you have a passion for sales and enjoy working in a dynamic retail setting, we want to hear from you!
Responsibilities
- Greet customers warmly and assist them with their inquiries.
- Process transactions accurately and efficiently using cash handling procedures.
- Upsell products and services to enhance customer satisfaction and drive sales.
- Maintain a clean and organized checkout area, ensuring all stock is readily available.
- Communicate effectively with team members to ensure smooth store operations.
- Handle customer complaints or concerns with professionalism and empathy.
- Assist in inventory management by restocking shelves and conducting regular stock checks.
- Demonstrate strong phone etiquette when answering customer calls or inquiries.
Qualifications
- Previous experience in customer service or retail is preferred but not required.
- Strong communication skills with the ability to engage customers positively.
- Basic understanding of retail math for accurate cash handling and transaction processing.
- Ability to upsell products effectively while maintaining a focus on customer needs.
- Experience supervising or training new employees is a plus.
- Competence in stock management and organization within a retail environment.
- A friendly demeanor with a genuine desire to help customers.
Join our team as a Customer Service Associate / Cashier, where your contributions will make a difference in our customers' shopping experience!
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: No less than 20 per week
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $13 - $15