Visitor Services and Sales Associate

Title

Visitor Services and Sales Associate

Position Description

We are seeking enthusiastic, customer service-oriented individuals to be the friendly face of Maryhill Museum of Art in the heart of the Columbia River Gorge!As a Visitor Services and Sales Associate, you’ll greet and admit guests, answer questions about upcoming events, and process purchases from the Museum Store, all while creating a warm and welcoming experience.

This part-time, seasonal role is perfect for someone who loves engaging with people, has a knack for handling transactions, and thrives on sharing the wonders of art and history. Join our dedicated team and help ignite curiosity and inspiration in everyone who walks through our doors.

Experience with cash-handling, some familiarity with computers, and customer service work is desirable. We will train the right person. Applicants must be available to work peak visitation days, which include weekends, holidays, and occasional evenings. The position is part-time seasonal work with the potential for rehire in the following seasons.

Along with competitive compensation, all active Maryhill Museum of Art staff receive a complimentary Sponsor-level membership to Maryhill Museum of Art as well as many other museums and venues in Washington and Oregon and are eligible for discounts at our gift shop, cafe, and facility rentals.

Job Title: Visitor Services & Sales Associate
Department: Visitor Services
Reports To: Visitor Services and Museum Store Manager
Compensation: $17.00 per hour

Summary
The Visitor Services and Sales Associate provides outstanding service and plays an important role in contributing to the mission of Maryhill Museum of Art. The position is flexible and accommodates ever-changing business needs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Creates outstanding visitor interactions with a visitor-friendly, professional demeanor.
• Open/Close museum store and front desk/admissions including daily cash count.
• Processes sales transactions including admission, membership, donations, gift shop retail purchases, and other miscellaneous items.
• Follows Museum and department cash handling and reconciliation procedures.
• Assists with merchandise display and inventory management.
• Answers a variety of general queries including wayfinding, schedules, facilities, collections, etc.
• Answers calls to the museum to take messages or forward the caller to the appropriate staff member.
• Promotes a safe and sanitary work environment at all times.
• Practices safe work habits, participates in sanitation procedures, and reports hazards.
• Performs other related duties as assigned by Supervisor.

Supervisory Responsibilities
This position has no supervisory responsibilities.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Must be dependable and report on days assigned at the proper time.

· Must be 16 or older with high school diploma/equivalent experience (Diploma requirement is waived for applicants currently enrolled in high school).

· Possesses good verbal communication skills and basic math skills.

· Must be able to operate a personnel computer or point of sales system.

· Excellent customer service skills.

· This position requires standing, some walking, lifting (25lbs), carrying, reaching, handling, speaking, hearing, seeing, and repetitive motions.

· Work is primarily performed in a setting with moderate to light noise.

The above description reflects a general overview of the responsibilities, reporting relationships and position requirements for this job classification. It is not intended to be a complete description of all duties and requirements that may be inherent in the position.

EOE Statement

We are an equal opportunity employer with a strong commitment to diversity and inclusion. For this position, we are seeking candidates who are U.S. citizens or permanent green card holders. We believe that inclusive teams with diverse perspectives are essential to our success and encourage applicants from all backgrounds to apply, within the remit of the eligibility criteria.

Job Types: Part-time, Seasonal

Pay: $17.00 per hour

Expected hours: No less than 7 per week

Schedule:

• Day shift
• Every weekend

Ability to Commute:

• Goldendale, WA 98620 (Required)

Work Location: In person

Salary : $17