What are the responsibilities and job description for the Remote Customer Support Representative position at Maryland Center for Hospitality Training?
Job Summary :
We are hiring a Remote Customer Support Representative to assist guests and travelers with inquiries, troubleshooting, and general support over phone, chat, and email.
Requirements :
- Previous customer service experience is a plus.
- Strong verbal and written communication skills.
- Ability to multitask and remain professional under pressure.
- Knowledge of hospitality booking systems is an advantage.
- Availability for flexible work schedules, including weekends.
