What are the responsibilities and job description for the Remote Hotel Booking Coordinator position at Maryland Center for Hospitality Training?
Job Summary:
We are seeking a Remote Hotel Booking Coordinator to assist guests with reservations, group bookings, and travel arrangements. You will ensure smooth booking experiences while handling modifications and special requests.
Key Responsibilities:
- Process individual and group hotel reservations.
- Handle booking modifications, cancellations, and refunds.
- Provide detailed information on room types, pricing, and promotions.
- Assist travel agencies and corporate clients with bulk bookings.
- Maintain records of customer transactions and booking confirmations.
Requirements:
- Experience in hotel reservations, travel agencies, or customer service.
- Strong communication and organizational skills.
- Knowledge of reservation systems (e.g., Opera, Amadeus, Sabre).
- Ability to work flexible shifts, including evenings and weekends.
Salary : $25 - $35