What are the responsibilities and job description for the Remote Reservations Agent position at Maryland Center for Hospitality Training?
Job Description
Job Description
Job Summary :
We are looking for a Remote Reservations Agent to assist customers with hotel and travel bookings. You will handle reservations, provide information on availability, and ensure a seamless booking experience.
Key Responsibilities :
- Process hotel and travel reservations via phone, email, and online platforms.
- Provide guests with accurate information on room availability, rates, and special offers.
- Modify or cancel reservations as needed.
- Handle customer inquiries and resolve booking-related issues.
- Maintain detailed records of reservations and payments.
Requirements :
Job Posted by ApplicantPro