Entry Level Account Manager

At Maryland Communications Group, we pride ourselves on resilience, innovation, and taking bold steps to serve our customers, employees, and clients. Over the years, our commitment has only deepened, and we continue to stand out through our dedication to fostering camaraderie, mutual respect, and inclusivity. These core values unite our Entry Level Account Manager team and set us apart from the competition.

As a Entry Level Account Manager, you'll be the key point of contact, assessing eligibility, processing orders accurately, and fostering trust-based relationships with customers who are ready to explore our recommended products and services. Our goal is to consistently exceed expectations by delivering service that leaves every customer feeling valued and understood. We extend the same care and attention to our team members, offering professional and personal support to help them grow and succeed within our organization.

We are seeking a driven individual with a passion for building a long-term career as a Entry Level Account Manager.

Key Responsibilities of a Entry Level Account Manager:

• Understand each customer's unique needs and tailor solutions that highlight the benefits of our products, services, and enrollment process.
• Gather and analyze customer data to recommend products or services to management.
• Contribute to team success by supporting office goals and ensuring efficient operations.
• Foster customer loyalty through exceptional listening, relationship building with customers and other Entry Level Account Managers, and in-depth knowledge of our offerings.
• Communicate with empathy and sincerity while efficiently processing customer orders.
• Use available tools and strategies to proactively address customer needs, aiming for a seamless resolution on first contact.
• Meet and surpass performance metrics set by Senior Management, including customer satisfaction, sales results, quality standards, compliance, and productivity within the Entry Level Account Manager department.

Qualifications We Seek for our Ideal Entry Level Account Manager:

• High school diploma or equivalent required; college degree or active pursuit preferred.
• Demonstrated success in customer service and consultative sales roles.
• Strong collaboration skills, with the ability to work closely with the Sales Communications team to meet shared goals.
• Genuine passion for connecting with people and building authentic relationships.
• Thrives in a dynamic, fast-paced (and fun!) environment alongside other Entry Level Account Managers.
• Dependable and able to commit to full-time, flexible hours.
• Intuitive, mindful, and grounded with a desire to keep learning.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $48,000 - $55,000