What are the responsibilities and job description for the Chief Supervisor, Metro OCC position at Maryland Department of Transportation?
Chief Supervisor, Metro OCC
Applicants must apply online
Bilingual applicants are encouraged to apply
The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.
This is a MTA position-specific recruitment for a generic job classification. The resulting list of eligibles will be used under TSHRS to staff this MTA position or function only. You will need to reapply for any future generic or job specific recruitment for this job classification.
The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) is recruiting for a Chief Supervisor, Metro OCC.
The Metro Operations Control Center Chief is responsible for directing and coordinating the control room functions and monitoring the work of Controllers in the Operations Control Center. The Chief ensures 24-hour coverage as well as coordinates service disruption strategies between all mode operations of the Control Center to include Light Rail, and on a limited basis Bus, and Metro. This position will work directly with Controllers and external agencies to mitigate all reported safety and customer service-related issues promptly and safely.
Education: Graduation from a standard high school or possession of a high school equivalency certificate. Experience: Five years’ experience in the operation of a mass transit system and/or related operations that required the resolution of operational problems related to scheduled service, equipment failure, inclement weather, or other service disruptions. One year of the required experience must have involved supervisory or program management responsibilities. *At least three (3) years of the required experience must have involved working in a control room environment monitoring and managing rail service. *This statement contains a Selective Qualification, which is more focused in scope than the Minimum Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or bona-fide occupational qualifications (i.e., knowledge, skills or abilities). The ideal candidate will be proficient in Microsoft Word. 1. Graduation from an accredited college or university with a bachelor’s degree in Transportation, Business Administration, Management or a related field may be substituted for the experience at a rate of thirty credit hours for each year of the required experience, for up to two years of the required non-supervisory experience. |
2. Employees may be required to obtain and maintain valid, Class B Commercial Drivers License (CDL), with a P endorsement, during their initial probationary period.TO APPLY:
You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. It is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.
If you have held more than one (1) position at the same employer, please list each position that you held and the length of time that you held each position.
NOTE:
Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks.
Applications must be completed and submitted online by registering at https://www.governmentjobs.com/careers/mdotmd. Please make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.
For general questions, please contact the Office of Recruitment and Examinations at (410) 767-3860.
Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/.
The incumbent in this position may be a member of a covered bargaining unit.
Reasonable accommodations for persons with disabilities will be provided as requested.
The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.
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The MDOT MTA is an Equal Opportunity Employer. MDOT MTA Does Not Discriminate Based On: Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation.
Issue Date: 01/17/2025
Salary : $64,984 - $104,954
