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Fare Collections Maintenance Supervisor

Maryland Department of Transportation
Baltimore, MD Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/3/2025
MARYLAND TRANSIT ADMINISTRATION
Fare Collections Maintenance Supervisor
SUPERVISOR SYSTEMS MAINTENANCE (9689)
CAREER SERVICE

OPEN UNTIL FILLED

**Bilingual applicants are encouraged to apply**

Open to all qualified applicants

Are you seeking a job where your work is rewarding and provides excellent benefits?
The Maryland Transit Administration (MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team. 
 

This is a position specific recruitment. The resulting list of eligible candidates will be used to fill this MTA position/function only.  All interested persons will need to re-apply for any future recruitment conducted for tis classification.
 

The Maryland Transit Administration (MTA) is recruiting for a Supervisor, Systems Maintenance. This position is responsible for overseeing the daily maintenance, operation, inspection, installation, testing, and repair of Ticket Vending Machines (TVMs), Fare Gates, Station Operator Computers (SOCs), and Fareboxes on the Metro, Light Rail, and Bus systems.

The Supervisor will assist and support in training union personnel, ensuring awareness and understanding of changes in fare collection equipment, systems technology, and operations. Additionally, this role will contribute to the development of new and improved maintenance techniques and directly supervise Electronic Technicians and “A” Repairmen.

This position is located in Baltimore City, Maryland.

MINIMUM QUALIFICATIONS:

Education:
  Graduation from an accredited standard high school or possession of a high school equivalency certificate AND satisfactory completion of a program in a formal vocational or trade school or other formal training in one or more of the following fields:
1. High voltage electrical power and related control systems.
2. Electronic communications systems.
3. Railroad signaling and train control systems.
4. Electronic fare collection systems.
5. Railcar electronic systems.
6. Other complex electro-mechanical or electrical systems.

Experience: Five (5) years of minimum experience in one or more of the fields listed above can be substituted for the required trade or vocational school. Experience must also include working with complex digital and analog circuitry.

SUBSTITUTION INFORMATION:
Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant on a year-for-year basis for the required education and experience.

If you have held more than one (1) position at the same employer, please list each position (and the duties of that position) that you held and the length of time that you held each position.

SPECIAL REQUIREMENTS:
  1. Employees in this classification are subject to substance abuse testing in accordance with the Code of Federal Regulations 49- Federal Department of Transportation Drug Alcohol Testing Protocols and Federal Transit Administration Alcohol Testing Rules.
  2. Employees are subject to call-in 24 hours a day and will be required to provide the agency with a telephone number where they can be reached.
  3. Employees are required to maintain a reliable communication link (telephone or beeper) for the purpose of emergency call back requirements.
  4. Employees may be required to work evenings, night shifts and weekends.
  5. Employees in this classification are considered "Essential Employees" and will be required to adhere to all policies and procedures relating to "Essential Employee" status.
Employees in this classification will be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Applicants must submit a CURRENT copy of their Complete Driving Record (NOT more than 30 days old), (NOTthe 36 months driving record) available from MVA with their application to be considered for this position.

TO APPLY:
You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Since the examination for this recruitment may be an evaluation and rating of the information you provide on your application, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.

Eligible applicants may be subject to background investigation under Federal and State laws and regulations.  A conviction is not an automatic disqualification to employment. Erroneous, misleading or fraudulent information on the application is sufficient grounds for rejection from the hiring process, removal from the list of eligibles, withdraw of an offer for employment or immediate discharge.

Employees in this classification are subject to pre-employment drug testing and substance abuse testing in accordance with the Code of Federal Regulations 49-Federal Department of Transportation Drug Alcohol Testing Protocols and Federal Transit Administration Alcohol Testing Rules, and Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.

NOTE: If you submit your application online you must attach your complete driving record, or your application will not be considered for this position. Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing.

It is highly recommended that applications be completed and submitted online by registering atwww.mdot.maryland.gov/employment. Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.

Applicants not applying online may obtain a DTS-1 Application form by calling (410) 767-3860 and mail to: MTA Office of Human Resources, 6 Saint Paul Street, 5th Floor, Baltimore, MD 21202. Applicants may also submit their application directly to the Office of Human Resources.

Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/.

MTA Does Not Discriminate Based On: Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation.
 
Reasonable accommodations for persons with disabilities will be provided as requested.

The incumbent in this position will not be a member of a covered bargaining unit.


The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.
 

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The MTA is an Equal Opportunity Employer

Issue Date:  03/19/2025

Salary : $60,987 - $98,313

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