Medical Front Desk Lead

Job Overview
We are seeking a dedicated and organized Front Desk Agent to join our team. This role is essential in providing exceptional patient service and administrative support within a medical environment. The ideal candidate will be proficient in handling medical scheduling, documentation review, and utilizing systems such as Dentrix. Bilingual candidates are highly encouraged to apply, as effective communication with patients is a key component of this position.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
• Manage medical scheduling efficiently, coordinating appointments and follow-ups.
• Utilize Dentrix and other relevant systems for patient documentation and record management.
• Review documentation for accuracy and completeness prior to patient visits.
• Provide excellent patient service by addressing inquiries and resolving issues promptly.
• Assist with administrative tasks, including filing, data entry, and maintaining organized records.
• Collaborate with medical staff to ensure seamless operations and communication within the office.

Requirements

• Proven experience in a front desk or medical administrative support role is preferred.
• Familiarity with Medicare systems and coding is advantageous.
• Strong skills in medical scheduling and documentation review are essential.
• Proficiency in using Dentrix or similar practice management software is a plus.
• Bilingual abilities are highly desirable to enhance patient interactions.
• Excellent communication skills, both verbal and written, with a focus on patient service.
• Strong attention to detail and organizational skills to manage multiple tasks effectively.

Join our team as a Front Desk Agent where you can make a meaningful impact on patient experiences while advancing your career in the healthcare industry.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• Monday to Friday
• Rotating shift
• Weekends as needed

Work Location: In person

Salary : $20 - $24