What are the responsibilities and job description for the ADMINISTRATOR I position at Maryland Military Department?
Introduction
The Maryland Department of Assessments and Taxation (SDAT) is a customer-oriented agency dedicated to ensuring accurate property assessments, maintaining business records, and providing essential tax-related information to state agencies and local jurisdictions. The Department's core functions are divided into three primary areas: Business Services, Real Property Valuation, and Property Tax Credits.
GRADE
16
LOCATION OF POSITION
Director’s Office
Real Property Administration
700 E. Pratt Street, 2nd Floor
Baltimore, Maryland 21202
Main Purpose of Job
Provides administrative support to the Real Property Headquarters Division, serving as a special assistant to the Real Property State Supervisor. Coordinates projects assigned by the State Supervisor and responds to daily real property inquiries via email and phone. Manages scheduling and organization of educational courses and staff meetings. Oversees the monitoring of Real Property contracts, ensuring timely processing and payment of invoices. Handles procurement activities, including processing contracts and requisitions. Arranges and processes travel and expense reports related to real property operations. Maintains and organizes division files. This position is designated as non-emergency mission essential and mission critical.
POSITION DUTIES
Provide administrative support to the Real Property State Supervisor and Area Supervisor team. Manage correspondence and communications, process requisitions, and coordinate procurement of supplies and equipment. Arrange and reserve meeting spaces, organize meeting logistics, and handle travel accommodations. Assist with processing mileage and expense reimbursements for Real Property staff.
Deliver daily customer support via telephone and email in accordance with SDAT's customer service policy. Assist a diverse range of customers by addressing inquiries and resolving concerns, directing them to the appropriate offices, and forwarding correspondence to the relevant staff or county. Collaborate with Taxpayer Services to help resolve tax credit-related issues.
Monitor Real Property contracts to ensure timely renewals and coordinate with Accounting for payment processing. Assist in scheduling assessment notice meetings and ensure prompt payment of postage and vendor invoices to avoid disruptions in notice mailings. Act as a liaison between the Real Property Division and the Procurement and Accounting departments to facilitate contract and invoice matters.
Manage correspondence related to golf course and country club agreements, including tracking agreement expiration dates. Review AIMS 24 records and application agreements to verify good standing and ownership before submitting to the Area Supervisor for approval. Coordinate Attorney General (AG) approvals and maintain organized records of all country club agreements.
Distribute annual tax billing service fee forms to county and town finance offices. Review and approve semiannual service fee charges submitted by local jurisdictions in accordance with Tax Property Article, Section 10-204.3(h), on behalf of SDAT.
Schedule and coordinate IAAO and USPAP assessor courses, including student registration and tracking course completion. Manage logistics such as securing course materials, booking meeting venues and instructors, arranging travel accommodations, and facilitating the arrival of both students and instructors.
Manage user access for 24 county main email and e-fax accounts, as well as 19 local PTAAB office email accounts. Configure filters and test online appeal submissions within the main county email inbox. Maintain and review Bright MLS account users, processing requests to add or remove access as needed. Perform additional tasks as assigned by the State Supervisor.
Minimum Qualifications
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of administrative staff or professional work.
Notes
Preference will be given to candidates who have one or more of the following skillsets or experience. Please ensure that your application clearly and specifically highlights these qualifications.
Demonstrate understanding of Real Property procedures to effectively address customer inquiries.
Experience with the Real Property bulk notice mailing process.
Proficiency in preparing, tracking, and managing requisitions and contracts.
LIMITATIONS ON SELECTION
Must be a current State Department of Assessment & Taxation (SDAT) employee.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider the information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost.
State Of Maryland Benefits
Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
Annual Leave - ten (10) days of accumulated annual leave per year
Sick Leave - fifteen (15) days of accumulated sick leave per year.
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays - State employees also celebrate at least twelve (12) holidays per year.
Pension - State employees earn credit for a retirement pension.
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: State Department of Assessments and Taxation, Office of Human Resources, 700 E. Pratt, 2nd Floor, Suite 2700, Baltimore, Maryland 21202. Paper application materials must be received by 5pm in our office on the closing date for the recruitment. No postmarks will be accepted. Resumes will NOT be accepted in lieu of completing the application.
For questions regarding this recruitment, please contact the State Department of Assessments and Taxation at 410-767-1137, MD TTY Relay Service 1-800-735-2258. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
The Maryland Department of Assessments and Taxation (SDAT) is a customer-oriented agency dedicated to ensuring accurate property assessments, maintaining business records, and providing essential tax-related information to state agencies and local jurisdictions. The Department's core functions are divided into three primary areas: Business Services, Real Property Valuation, and Property Tax Credits.
GRADE
16
LOCATION OF POSITION
Director’s Office
Real Property Administration
700 E. Pratt Street, 2nd Floor
Baltimore, Maryland 21202
Main Purpose of Job
Provides administrative support to the Real Property Headquarters Division, serving as a special assistant to the Real Property State Supervisor. Coordinates projects assigned by the State Supervisor and responds to daily real property inquiries via email and phone. Manages scheduling and organization of educational courses and staff meetings. Oversees the monitoring of Real Property contracts, ensuring timely processing and payment of invoices. Handles procurement activities, including processing contracts and requisitions. Arranges and processes travel and expense reports related to real property operations. Maintains and organizes division files. This position is designated as non-emergency mission essential and mission critical.
POSITION DUTIES
Provide administrative support to the Real Property State Supervisor and Area Supervisor team. Manage correspondence and communications, process requisitions, and coordinate procurement of supplies and equipment. Arrange and reserve meeting spaces, organize meeting logistics, and handle travel accommodations. Assist with processing mileage and expense reimbursements for Real Property staff.
Deliver daily customer support via telephone and email in accordance with SDAT's customer service policy. Assist a diverse range of customers by addressing inquiries and resolving concerns, directing them to the appropriate offices, and forwarding correspondence to the relevant staff or county. Collaborate with Taxpayer Services to help resolve tax credit-related issues.
Monitor Real Property contracts to ensure timely renewals and coordinate with Accounting for payment processing. Assist in scheduling assessment notice meetings and ensure prompt payment of postage and vendor invoices to avoid disruptions in notice mailings. Act as a liaison between the Real Property Division and the Procurement and Accounting departments to facilitate contract and invoice matters.
Manage correspondence related to golf course and country club agreements, including tracking agreement expiration dates. Review AIMS 24 records and application agreements to verify good standing and ownership before submitting to the Area Supervisor for approval. Coordinate Attorney General (AG) approvals and maintain organized records of all country club agreements.
Distribute annual tax billing service fee forms to county and town finance offices. Review and approve semiannual service fee charges submitted by local jurisdictions in accordance with Tax Property Article, Section 10-204.3(h), on behalf of SDAT.
Schedule and coordinate IAAO and USPAP assessor courses, including student registration and tracking course completion. Manage logistics such as securing course materials, booking meeting venues and instructors, arranging travel accommodations, and facilitating the arrival of both students and instructors.
Manage user access for 24 county main email and e-fax accounts, as well as 19 local PTAAB office email accounts. Configure filters and test online appeal submissions within the main county email inbox. Maintain and review Bright MLS account users, processing requests to add or remove access as needed. Perform additional tasks as assigned by the State Supervisor.
Minimum Qualifications
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of administrative staff or professional work.
Notes
- Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
- Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
- Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
Preference will be given to candidates who have one or more of the following skillsets or experience. Please ensure that your application clearly and specifically highlights these qualifications.
Demonstrate understanding of Real Property procedures to effectively address customer inquiries.
Experience with the Real Property bulk notice mailing process.
Proficiency in preparing, tracking, and managing requisitions and contracts.
LIMITATIONS ON SELECTION
Must be a current State Department of Assessment & Taxation (SDAT) employee.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider the information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost.
State Of Maryland Benefits
Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
Annual Leave - ten (10) days of accumulated annual leave per year
Sick Leave - fifteen (15) days of accumulated sick leave per year.
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays - State employees also celebrate at least twelve (12) holidays per year.
Pension - State employees earn credit for a retirement pension.
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: State Department of Assessments and Taxation, Office of Human Resources, 700 E. Pratt, 2nd Floor, Suite 2700, Baltimore, Maryland 21202. Paper application materials must be received by 5pm in our office on the closing date for the recruitment. No postmarks will be accepted. Resumes will NOT be accepted in lieu of completing the application.
For questions regarding this recruitment, please contact the State Department of Assessments and Taxation at 410-767-1137, MD TTY Relay Service 1-800-735-2258. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
