Bartender/Floor Manager

Overview
As a growing operation, Schroyer's Tavern at Maryland National Golf Club is looking for experienced bartenders and leaders to join our food & beverage team. The ideal candidate will be professional and friendly, adaptable to an ever-changing environment, and committed to providing exceptional customer service. As a bartender and floor manager, you will be responsible for service (service bar, turn service, and table service); engaging with golfers, diners, and event guests; and ensuring a clean and welcoming atmosphere in our clubhouse, pavilion, and patio spaces. Your ability to manage time effectively, motivate and lead a seasonal staff, and meld into our existing team environment will be key to your success.

Duties

• Assist in the training and proficiency of co-workers in the food & beverage department.
• Assist in the implementation of policies and procedures for the food and beverage operation.
• Assume responsibility for maintaining the cleanliness and proper set-up of the dining room, Eagle's Nest pavilion, and patio spaces.
• Close and secure building at designated times using standard closing procedures.
• Assist in writing of all standard recipes for all beverages. Ensure only standard recipes and pours are used by all bartenders at all times.
• Ensure quantity levels of food and beverage products and maintain quality standards in services, facilities, and member/guest satisfaction.
• Answer telephones and communicate information to callers in a pleasant manner, making them feel welcome and at ease.
• Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved.
• Verify the accuracy of prices, State and Federal Taxes, tips, and other charges on all customer checks and accurately operate the Point of Sale system per the Operating Procedures Manual.
• Handle and count cash, make accurate change and record credit cards as well as member charges as prescribed by standard operating procedures.
• Take customer orders and serve beverages professionally and courteously.
• Assist in the ordering and maintenance of par-stock levels on beverage inventory.
• Understand and comply with state liquor laws as they relate to serving liquor to the public.
• Ensure that the Food & Beverage Director and/or General Manager is informed of member/guests who may be intoxicated. Any member/guest who is intoxicated is not to be served.

Qualifications

• Previous bartending and leadership experience required
• Strong customer service skills with the ability to create a friendly atmosphere for guests and staff
• Familiarity with food service operations in both a restaurant and banquet setting is advantageous, golf industry is a plus
• Excellent time management skills to handle multiple tasks efficiently during busy periods
• Ability to work well under pressure while maintaining attention to detail
• Must be 18 in Frederick County, MD to serve/handle alcohol

Listed pay scale is for management role, but does not represent tips and gratuities as supplemental incomes.

Job Type: Full-time

Pay: From $8.50 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $9