What are the responsibilities and job description for the Early Intervention and Special Education Assistant (Administrative Aide) position at Maryland State Department of Education (MSDE)?
Education
The main purpose of this position is to provide administrative support to the Branch’s Chiefs, Due Process Specialists, and the Education Program Specialists in the Family Support and Dispute Resolution Branch. Entering, updating, and verifying information in the database. Filing of cases and assisting with correspondence. Provides constituents with information in regard to MSDE’s dispute resolution and procedures. Refers necessary calls to the Family Support team when families require assistance with a multitude of issues concerning the education of students with disabilities. This includes working with highly confidential and sensitive information, which is time-sensitive. It requires a well-organized and skilled individual with excellent computer, phone, and filing abilities.Due Process and Mediations:
Records
Experience: Four years performing secretarial work or clerical work involving typing duties.
Notes
6 months of experience reviewing, editing, and verifying confidential documents
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Please do not put "See Resume" in the job duties section of your application; your application will be considered incomplete. Incomplete applications will not be considered.
State Of Maryland Benefits
It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If the applicant is unable to apply online, paper applications can be obtained from the link below or mailed to MSDE Office of Human Resources, Attention; Marcia Cooper Stokes, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.
All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.
Inquiries can be made to 410-767-0019, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities.
If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.
Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.
The main purpose of this position is to provide administrative support to the Branch’s Chiefs, Due Process Specialists, and the Education Program Specialists in the Family Support and Dispute Resolution Branch. Entering, updating, and verifying information in the database. Filing of cases and assisting with correspondence. Provides constituents with information in regard to MSDE’s dispute resolution and procedures. Refers necessary calls to the Family Support team when families require assistance with a multitude of issues concerning the education of students with disabilities. This includes working with highly confidential and sensitive information, which is time-sensitive. It requires a well-organized and skilled individual with excellent computer, phone, and filing abilities.Due Process and Mediations:
Records
- Data entry of administrative requests and completed due process hearing cases.
- Assists in maintaining a comprehensive filing system for all due process hearings and mediations.
- Assists in compiling records for submission to federal and State courts when appeals occur.
- Assists in compiling information within the database to run reports at staff request.
- Assists with preparation and dissemination of quarterly administrative due process hearing reports.
- Assists with proofreading and preparation of redacted OAH decisions to be placed on Department’s website.
- Coordinates relocation of administrative records annually.
- Coordinates destruction of aged records.
- Assists with finalizing correspondence and reports regarding administrative hearings and public information requests, including proofreading to ensure they meet agency standards.
- Assists with ensuring mailing of correspondence and distribution of copies to appropriate Division staff in a timely fashion.
- Assists with finalizing correspondence including proofreading to ensure they are grammatically correct.
- Assists with finalizing, proofreading, and filing of all state complaint corrective action closing letters.
- Orders of supplies and other materials for the Branch and maintaining the related records.
- Reconciles credit card statements for purchases made and entering invoices on FMIS for payment.
- Answers telephones, responds to general requests, and directs calls to appropriate staff.
- Enters data regarding complaints into the Branch’s database.
- Maintains comprehensive filing system for complaints.
- Assists with complaint tracking log.
Experience: Four years performing secretarial work or clerical work involving typing duties.
Notes
- Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
- Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.
6 months of experience reviewing, editing, and verifying confidential documents
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Document editing software experience
- Microsoft Office Suite experience
- Google Suite experience
Please do not put "See Resume" in the job duties section of your application; your application will be considered incomplete. Incomplete applications will not be considered.
State Of Maryland Benefits
It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If the applicant is unable to apply online, paper applications can be obtained from the link below or mailed to MSDE Office of Human Resources, Attention; Marcia Cooper Stokes, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.
All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.
Inquiries can be made to 410-767-0019, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities.
If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.
Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.
