What are the responsibilities and job description for the Host/Server position at masa Hibachi & Sushi?
Overview
We are seeking a friendly and energetic Host/Server to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a welcoming atmosphere while providing exceptional customer service. Your ability to communicate effectively and assist with food service will enhance the dining experience and contribute to our restaurant's success.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Assist guests with seating arrangements and provide menus.
- Take food and beverage orders accurately and efficiently using the POS system.
- Serve food and drinks promptly while maintaining high standards of presentation.
- Communicate effectively with kitchen staff to ensure timely delivery of orders.
- Address guest inquiries and concerns with professionalism and courtesy.
- Maintain cleanliness and organization of the dining area throughout service.
- Collaborate with team members to ensure smooth operations during busy periods.
Requirements
- Previous experience in hospitality or customer service is preferred.
- Strong communication skills, both verbal and written, with excellent phone etiquette.
- Familiarity with food service operations in a restaurant or hotel setting is a plus.
- Experience using Aloha POS or similar point-of-sale systems is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help guests and colleagues alike.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while being part of a supportive team that values your contributions!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Norwood, MA 02062 (Required)
Ability to Relocate:
- Norwood, MA 02062: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18