What are the responsibilities and job description for the Dental Front Office Coordinator position at MASC Dental Studio?
MASC Dental Studio is a reputable dental practice located in the heart of Washington, DC, dedicated to offering outstanding oral care services to our community. Our commitment lies in professionalism, patient satisfaction, and fostering a collaborative work environment. We are actively seeking a dedicated Front Desk Staff member to join our team and uphold our mission of delivering unparalleled dental care.
Position: Front Desk Coordinator
Key Responsibilities:
- Warmly greet and welcome patients upon their arrival at the office.
- Efficiently schedule and confirm patient appointments through phone, email, or in-person interactions.
- Maintain and update patient records, ensuring accuracy and confidentiality.
- Process insurance claims, verifying insurance coverage, and facilitating billing transactions.
- Ensure a tidy and organized reception area at all times.
- Collaborate closely with dental assistants and hygienists to ensure efficient patient flow.
- Address patient inquiries and concerns with professionalism and empathy.
Basic Credentials Required:
- High School Diploma or equivalent; Associate's Degree is a plus.
- Prior experience in a dental or medical office environment is advantageous.
- Experience with Open Dental software and digital X-ray system.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking capabilities.
- Knowledge of dental terminology, procedures, and insurance protocols.
- Ability to thrive in a fast-paced setting.
- Dedication to maintaining patient confidentiality and privacy.
Salary is based on experience and a great attitude is a MUST. Please provide references with CV.
Job Type: Part-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
Schedule:
- 8 hour shift
Education:
- Associate (Required)
Experience:
- Customer service: 2 years (Required)
- Dental office Front desk: 3 years (Required)
Language:
- English or Spanish (Preferred)
Ability to Commute:
- Washington, DC (Required)
Work Location: In person
Salary : $25 - $30
