What are the responsibilities and job description for the Concrete Dispatch Representative/Customer Service position at Maschmeyer Concrete?
Job Details
Description
Maschmeyer Concrete Company of Florida is currently seeking an eager and dependable Dispatch / Customer Service Representative to join our team in Lake Park, Florida.
The Dispatch / Customer Service Representative will be responsible for answering incoming customers' calls, scheduling deliveries of concrete to satisfy customers' needs, process customers' payments, and maintain adequate communication with Delivery Professionals.
Prior experience in the concrete and/or construction industry is preferred, but not required.
Dispatch / Customer Service Required Skills and Abilities:
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High School diploma or equivalent
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Knowledge of ready-mix concrete and concrete block; preferred
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Excellent customer service and communication skills
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Intermediate computer skills; including Microsoft Office
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Willingness to learn
Dispatch / Customer Service Tasks and Responsibilities:
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Assist customers to place orders
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Efficiently respond to customers’ calls and emails
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Suggest products to meet customers’ needs
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Process customers’ payments
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Resolve customer concerns
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Maintain communication with Delivery Professionals and Plant Managers
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Bilingual (Spanish); preferred
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Availability: Monday - Saturday
Benefits Include:
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Competitive hourly rate of pay based on ability & experience
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Generous Benefits Package: Medical, Dental & Vision options
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Paid Life Insurance, Long-Term Disability, Holidays & Paid Time Off (PTO)
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401K with company match
About Maschmeyer Concrete Company of Florida:
Celebrating over 30 years in Florida, Maschmeyer Concrete has become one of the leading privately-held, family-oriented ready- mix concrete and building materials suppliers in the State of Florida. Maschmeyer takes pride in its people by building strong Customer and Team relationships through the relentless pursuit of our Mission and Core Values. If you are looking for a “Family” environment where our superior work atmosphere is a way of life, then you have found the right Team.
Maschmeyer Concrete Company of Florida is a Florida Drug-Free Workplace; participates in E-Verify to verify employment authorization with the Federal Government for all new employees; and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $20
