What are the responsibilities and job description for the Pharmacy Acct Service Rep position at Mashantucket Pequot Tribal Nation?
Under the supervision of the Pharmacy Manager, the incumbent is responsible for accessing information and answers inquiries from clients regarding their pharmacy payment methods, prescription dispensing status, price quotes, and pharmacy hours of operation. Coordination and triage of various client related inquires and discussion of prescription needs with patients. High school diploma or general education degree (GED) required; Experience in customer-service department a plus; strong computer, communication, and listening skills required (this position involves an intensive training period focusing on pharmacy policies, procedures, operations and customer-service); Certification in customer-service operations a plus; Background involving medical and/or pharmaceutical terminology required; Certified Pharmacy Technician (CPhT) strongly recommended.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
